Head of Sales & Customer Growth – B2B Events

Informa Group; Orlando (FL); Sur place; USD 120 000 - 135 000; Plein temps

Avantages offerts par ce poste

401k match

Health insurance

Vision insurance

Dental insurance

Parental leave

Paid holidays

Résumé du poste

Informa Markets in Orlando, FL is seeking a strategic Head of Sales, Account Management to lead retention-focused sales initiatives for its flagship B2B events including CPHI and WHX Miami. You will build and manage high-performing teams, deepen customer relationships, and drive revenue growth through cross-selling, sponsorships, and lifecycle optimization.

The role emphasizes hands-on leadership, budgeting, and collaboration with Exhibition Directors, Marketing, and Operations to ensure

Qualifications

• 7+ years of B2B sales, account management, and team management with revenue achievement.
• Proven success in retaining customers and driving wallet share.
• Expertise in customer lifecycle management, cross-selling and upselling strategies.
• Advanced CRM proficiency (Salesforce preferred).

Responsabilités

• Lead and mentor Sales Directors, Managers, and Representatives to hit retention and growth targets.
• Develop retention strategies to maximize wallet share and customer lifetime value.
• Collaborate with Marketing and Exhibitions to align sales strategies with event visions.
• Oversee CRM data integrity and sales pipeline pacing.

Connaissances

B2B sales

Account management

Team management

Sales leadership

Customer lifecycle

Strategic thinking

Cross-selling

Formation

Bachelor's degree in business or related

Outils

Salesforce

Description du poste

Informa Markets in Orlando, FL is seeking a strategic Head of Sales, Account Management to lead retention-focused sales initiatives for its flagship B2B events including CPHI and WHX Miami. You will build and manage high-performing teams, deepen customer relationships, and drive revenue growth through cross-selling, sponsorships, and lifecycle optimization.

The role emphasizes hands-on leadership, budgeting, and collaboration with Exhibition Directors, Marketing, and Operations to ensure