Head of Revenue Operations (RevOps)

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Mental health stipend

Generous time off

Monthly meals

Annual wellness allowance

Stock option grants

Flexible work environment

Job summary

Ladders is seeking a Head of Revenue Operations to own the revenue operating model from lead generation through the customer lifecycle. This remote role partners with senior GTM leaders to drive forecasting rigor, sales productivity, and strong commercial execution.

It is a hands-on leadership position focused on building a usage-based commercial motion, strengthening data, systems, and operating cadence across the business.

Qualifications

• 8+ years in Revenue Operations, GTM Operations, or Sales Operations in B2B software.
• Led RevOps or GTM Ops with significant ownership in Sales Operations and forecasting.
• Experience diagnosing performance with senior Sales and Marketing leaders to set priorities and translate targets into actionable plans.
• Proven track record in improving revenue operating efficiency frameworks and understanding the relationship between key metrics.
• Demonstrated ability to lead and develop high-performing operations teams across multiple GTM functions.

Responsibilities

• Own the lead-to-closed-won revenue engine operating model, collaborating with senior GTM leaders on segmentation and sales productivity.
• Build and manage the pipeline operating system, establishing a rigorous revenue forecasting process and identifying gaps early.
• Shape the operating model for a usage-based commercial motion, partnering across functions to inform pipeline and sales execution.
• Establish a consistent operating cadence across Sales, Marketing, and Customer Success, including regular reviews and performance management.
• Ensure a smooth commercial handoff from closed-won to the customer lifecycle, maintaining clean ownership and data processes.
• Oversee the architecture of GTM systems supporting the revenue motion, including CRM and reporting.
• Define core metrics and data standards for GTM performance, creating a single source of truth for leadership.

Skills

Revenue Operations

GTM Operations

Sales Operations

Forecasting

Tools

CRM

Reporting

Job description

For our client, we are seeking a Head of Revenue Operations (RevOps) to join the team of a leader in the Legal & Accounting space.

This leader will own the revenue operating model that connects lead generation through closed-won and into the customer lifecycle. The role will partner closely with senior GTM leaders to improve forecasting rigor, sales productivity, and commercial execution across the business. It is a hands‑on leadership opportunity for someone who can bring structure to a usage‑based commercial motion while strengthening metrics, systems, and operating cadence.

Location: Remote

Compensation: $150,000 – $180,000 annually

Responsibilities

• Own the lead‑to‑closed‑won revenue engine operating model, collaborating with senior GTM leaders on segmentation and sales productivity.
• Build and manage the pipeline operating system, establishing a rigorous revenue forecasting process and identifying gaps early.
• Shape the operating model for a usage‑based commercial motion, partnering across functions to inform pipeline and sales execution.
• Establish a consistent operating cadence across Sales, Marketing, and Customer Success, including regular reviews and performance management.
• Ensure a smooth commercial handoff from closed‑won to the customer lifecycle, maintaining clean ownership and data processes.
• Oversee the architecture of GTM systems supporting the revenue motion, including CRM and reporting.
• Define core metrics and data standards for GTM performance, creating a single source of truth for leadership.

Qualifications

• 8+ years in Revenue Operations, GTM Operations, or Sales Operations in B2B software, especially in high‑growth environments.
• Led RevOps or GTM Ops with significant ownership in Sales Operations and forecasting.
• Experience diagnosing performance with senior Sales and Marketing leaders to set priorities and translate targets into actionable plans.
• Proven track record in improving revenue operating efficiency frameworks and understanding the relationship between key metrics.
• Demonstrated ability to lead and develop high‑performing operations teams across multiple GTM functions.

Benefits

• Flexible work environment that emphasizes autonomy and accountability.
• Comprehensive group benefits for employees and their families, including $1,000 for mental health support.
• Generous time off policies and holiday closures to promote work‑life balance.
• Monthly paid meals and an annual wellness allowance to support employee well‑being.
• Competitive stock option grants for early employees, allowing a stake in the company's success.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.