Head of Revenue Operations

DispatchTrack; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

DispatchTrack, a leading software company, is seeking a Head of Revenue Operations to establish a robust RevOps function to drive scalable growth. This role plays a key part in optimizing the go-to-market strategy across Sales, Marketing, and Customer Success, requiring an analytical mindset and a collaborative approach.

Benefits

Flexible work environment

Competitive compensation and benefits

Ownership of core revenue infrastructure

Qualifications

• 6+ years in Revenue Operations, Sales Ops, Finance, or GTM Strategy roles.
• Experience building a RevOps function from scratch.
• Deep expertise in Salesforce and related GTM systems.

Responsibilities

• Build the revenue operations strategy from the ground up.
• Lead annual and quarterly GTM planning cycles.
• Create unified KPIs and dashboards for GTM performance.

Skills

Analytical skills

Project management

Communication

Data analysis

Tools

Salesforce

Gong

Excel

HubSpot

ZoomInfo

Job description

Location: Flexible / Remote
Reports to: President
Department: Go-to-Market Operations
Type: Full-time

About DispatchTrack

DispatchTrack is a global leader in last-mile delivery management software, helping some of the world’s most recognized brands transform their logistics operations. With a profitable foundation, we’re focused on scaling the company to new heights. To support this growth, we’re seeking a dynamic Head of Revenue Operations to build a high-performing team and modern go-to-market engine from the ground up.

The Role

We’re looking for a Head of Revenue Operations to build and scale a world-class RevOps function from the ground up. In this role, you’ll serve as the operational backbone of the go-to-market (GTM) organization — bringing discipline, visibility, analytics, and rigor across Sales, Marketing, Customer Success, and Partnerships.

You’ll work directly with the President and GTM leadership to implement data-driven systems, streamline processes, and drive scalable growth. This is a hands-on, high-impact role for someone who thrives in fast-moving environments and loves translating strategy into action.

Job Summary

• Build the revenue operations strategy from the ground up to support scale and long-term growth
• Lead annual and quarterly GTM planning cycles (headcount, territories, quotas, targets)
• Partner with Finance on forecasting, budgeting, and performance tracking
• Create unified KPIs and dashboards to monitor GTM performance across the customer lifecycle

Systems & Tooling

• Own the GTM tech stack including Salesforce, Gong, HubSpot, ZoomInfo, Vitally, and others
• Optimize data flow and integration across systems to ensure data integrity and consistency
• Evaluate and implement new tools to drive automation and insight

Analytics & Insights

• Analytical mindset and approach to the business
• Deliver actionable insights through dashboards, analysis, and trend reporting
• Monitor sales productivity, funnel performance, conversion rates, churn, win/loss, productivity reporting, compensation plans, and CAC
• Drive attribution and ROI analysis across marketing and sales campaigns
• Own the entire funnel including Marketing Operations to ensure there is visibility at each stage of the funnel

Process Optimization

• Establish consistent operating cadences for forecast calls, pipeline reviews, QBRs, and board reporting
• Build processes to streamline quote-to-cash, lead routing, handoffs, and renewals
• Document and institutionalize Standard Operating Procedures (SOPs) across the GTM engine
• Board presentation material that is analytical, clear, and concise

Cross-Functional Partnership

• Work closely with Sales, Marketing, Customer Success, Product, and Finance leaders
• Enable Sales and CS with data, tools, and insights to improve execution and accountability
• Collaborate with Marketing to align lead scoring, funnel tracking, and campaign measurement

Skills and Qualifications

• 6+ years in Revenue Operations, Sales Ops, Finance, or GTM Strategy roles (experience at growth-stage B2B SaaS a plus)
• Experience building a RevOps function from scratch and supporting scale
• Deep expertise in Salesforce (admin or architecture level), Gong, and related GTM systems
• Strong analytical skills; fluency with Excel, BI tools, and pipeline modeling
• Background in FP&A or Finance a strong plus due to the analytical expectations
• Clear communicator with strong project management skills and attention to detail
• Highly organized, structured thinker who thrives in a data-rich, execution-focused culture

Why Join Us

• High-impact, foundational role in a profitable, scaling company
• Ownership of core revenue infrastructure and strategic planning
• Smart, ambitious team with a culture of transparency and collaboration
• Competitive compensation and benefits
• Flexible work environment and strong executive support