Head of Retail Strategy & Store Expansion

Triumph; Fremont (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Lunch credit

Healthcare

Vision

Dental

401k

Job summary

Triumph is seeking a Head of Retail to own our growing physical footprint, including stores, kiosks, vending fleets, and partner shops. You will define formats and markets, model unit economics, and drive end-to-end execution from pilots to scale, with close collaboration across the operations and collectibles teams.

You will lead real estate negotiations, manage inventory and loss prevention, and build a scalable playbook to guide future locations.

Qualifications

• 7+ years in retail operations or launching stores, kiosks, or vending fleets.
• Experience taking a retail concept from pilot to multiple locations and owning the P&L.
• Financial modeling of unit economics for stores, kiosks, or machines.
• Experience managing high-value inventory with loss prevention integrated.
• Experience hiring and leading multi-location teams.
• Experience opening locations under time pressure.
• Comfort working with counsel on leases and partner agreements.
• Fluency with AI tooling as a daily working habit.

Responsibilities

• Set Triumph’s retail strategy: formats, markets, sequence, and unit economics; own retail P&L.
• Open and operate stores and mall kiosks; select sites, negotiate leases, manage builds.
• Build and run a fleet of vending machines and manage placement, restocking, uptime.
• Develop a network of partner card shops and secure shelf space with national retailers.
• Work with partnerships to land product placement and shelf space.
• Bring physical repack line to market; own pricing, production, packaging, distribution.
• Coordinate with operations, security, and IT for day-one readiness.
• Partner with legal to clear formats and markets before launch.
• Hire, train, and lead the retail team across locations and field operators.
• Build the playbook for sites, formats, terms, vendor bench, and checklists.
• Travel regularly to markets, locations, and partner shops.

Skills

Retail operations

P&L ownership

Inventory control

Team leadership

Lease & negotiations

AI tooling fluency

Tools

POS systems

Job description

Triumph is seeking a Head of Retail to own our growing physical footprint, including stores, kiosks, vending fleets, and partner shops. You will define formats and markets, model unit economics, and drive end-to-end execution from pilots to scale, with close collaboration across the operations and collectibles teams.

You will lead real estate negotiations, manage inventory and loss prevention, and build a scalable playbook to guide future locations.