Head of Resident Experience & Engagement

Experience Senior Living

Palm Coast (FL)

On-site

USD 90,000 - 120,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, vision
401k with employer matching
Paid holidays & PTO

Job summary

Experience Senior Living in Florida is seeking a Director of Resident Experience to lead the resident experience program, shape activities, and drive engagement across the community.

The role requires strong leadership, program development, budgeting, recruiting, and collaboration with marketing and operations to ensure high-quality resident life. Travel and driving may be required in this role.

Qualifications

  • Bachelor's degree or 2 years related experience
  • Demonstrates strong leadership and communication skills
  • Ability to manage budgets and supervise a team

Responsibilities

  • Manage all aspects of the Resident Experience Program
  • Coordinate activities with departments and marketing as needed
  • Recruit, orient, train, and supervise Resident Experience staff and volunteers
  • Publish monthly calendars and maintain event calendars

Skills

Leadership
Communication
Team management
Budget management
Event planning
Technology literacy

Education

Bachelor's degree

Tools

LifeLoop

Job description

Experience Senior Living in Florida is seeking a Director of Resident Experience to lead the resident experience program, shape activities, and drive engagement across the community.

The role requires strong leadership, program development, budgeting, recruiting, and collaboration with marketing and operations to ensure high-quality resident life. Travel and driving may be required in this role.

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