Head of Renewals & Expansion

Mapbox

San Francisco (CA)

Hybrid

USD 357,000 - 483,000

Full time

14 days+
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Benefits offered by this job

Healthcare coverage
Family leave
Fertility support
Lifestyle spending account
Mental health support
Volunteer time

Job summary

Mapbox is seeking a senior renewals leader to guide a high-performing team of Account Managers and drive ARR through strategic renewals and expansions. The role partners with Product, Engineering, and executive stakeholders to shape customer value delivery and long-term growth.

You will own renewal forecasting, pricing discussions, and multi-threaded relationships across departments. The position offers hybrid/remote flexibility, a strong compensation package, and opportunities to influence

Qualifications

  • 10+ years in Account Management or renewals, with 5+ years leading sales teams.

Responsibilities

  • Lead, develop, and scale a team of 8 Account Managers with coaching and career growth.

Skills

Account Management
Renewals
Customer Growth
Enterprise sales
Team Leadership
Strategic Negotiations
Forecasting
Cross-functional collaboration
Data analysis
Sales leadership

Tools

Salesforce

Job description

Mapbox is seeking a senior renewals leader to guide a high-performing team of Account Managers and drive ARR through strategic renewals and expansions. The role partners with Product, Engineering, and executive stakeholders to shape customer value delivery and long-term growth.

You will own renewal forecasting, pricing discussions, and multi-threaded relationships across departments. The position offers hybrid/remote flexibility, a strong compensation package, and opportunities to influence

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