Head of Registrar Operations & Compliance

Crossover; New York (NY); On-site; USD 121,000 - 152,000; Full time

Job summary

Alpha is seeking a Director of Records and Registration to own registrar operations across a growing campus network, leading the people, systems, and standards that ensure enrollment, records, and accreditation support scale with the organization.

You will design scalable workflows, build controls, and partner with admissions and school leaders to keep operations audit-ready while expanding across multiple campuses.

Qualifications

• Significant registrar leadership experience or equivalent leadership in enrollment, student records, compliance, testing, or education operations
• Experience managing teams in registrar, enrollment, student records, compliance, testing, or education operations
• Experience with audits, accreditation activities, state reporting, and regulatory requirements
• Experience implementing, administering, or improving SIS platforms and operational systems
• Experience building or scaling operations across multiple campuses, locations, or business units
• Demonstrated success hiring, coaching, developing, and managing high-performing teams
• Demonstrated success improving operational performance through systems, process, or organizational changes
• Strong communication, organization, stakeholder management, and operational leadership skills
• Authorized to work in the United States or Canada

Responsibilities

• Design and improve registrar workflows, controls, reporting structures, testing processes, enrollment operations, and SIS processes across multiple campuses
• Hire, coach, manage, and develop Senior and Associate Registrars so the team can execute with high quality and low dependency on you
• Standardize student records, state reporting, accreditation support, and compliance documentation so operations stay audit-ready
• Partner with admissions and school leaders to make the admissions-to-enrollment handoff clear, fast, and family-centered
• Serve as the escalation point for complex enrollment, compliance, accreditation, vendor, and state agency issues

Skills

Registrar leadership

Enrollment operations

Compliance oversight

Regulatory readiness

Team development

Audits and accreditation

Operational leadership

Stakeholder management

Communication

Education

Bachelor's degree in a relevant field

Tools

SIS platforms

Job description

Alpha is seeking a Director of Records and Registration to own registrar operations across a growing campus network, leading the people, systems, and standards that ensure enrollment, records, and accreditation support scale with the organization.

You will design scalable workflows, build controls, and partner with admissions and school leaders to keep operations audit-ready while expanding across multiple campuses.