Director of Records and Registration, Alpha (Remote) - $150,000/year USD

Crossover; Phoenix (AZ); On-site; USD 137,000 - 155,000; Full time

Job summary

Alpha School is hiring a Director of Records and Registration to scale registrar operations across a growing campus network while upholding compliance, enrollment quality, and family experience. You will lead the registrar team, standardize student records, and ensure state reporting and accreditation readiness across multiple campuses.

This role sits at the intersection of operations, compliance, enrollment, and leadership.

Qualifications

• Significant registrar leadership experience in enrollment, records, compliance, testing, or education operations.
• Experience managing registrar- and enrollment-related teams across campuses.
• Proven ability to handle audits, accreditation activity, and state reporting.
• Experience implementing or improving SIS platforms and operational systems.
• Track record of scaling registrar operations across multiple campuses.
• Strong hiring, coaching, and management of high-performing teams.
• Strong communication, organization, and stakeholder management skills.
• Authorized to work in the United States or Canada.

Responsibilities

• Design scalable registrar workflows, controls, and reporting across campuses.
• Lead Senior and Associate Registrars, reducing dependency on leadership.
• Oversee accreditation readiness and regulatory compliance.
• Partner with admissions and school leaders to streamline admissions-to-enrollment.
• Escalation point for complex enrollment, compliance, and state agency issues.
• Build processes to prevent compliance gaps before audits.

Skills

Registrar leadership

Team management

Audits & accreditation

SIS platforms

Operational scaling

Hiring & coaching

Operational improvement

Stakeholder management

Work authorization US/Canada

Education

Bachelor's degree in a relevant field

Tools

SIS platforms

Job description

\"Alpha is the future of education. That's not hyperbole: on average, Alpha students grow 2.6 times faster than peers on nationally normed MAP tests.\"

Alpha is hiring.

The best registrar leaders are not measured by the problems they solve. They are measured by the problems their teams never have.

At Alpha, you will own the registrar function across a rapidly growing network of schools, leading the people, systems, and operational standards that ensure enrollment, records, compliance, testing, and accreditation support scale alongside the organization.

Families need a seamless path from admissions through enrollment. School leaders need accurate records and reliable reporting. Accrediting bodies and state agencies need confidence that requirements are being met. Senior and Associate Registrars need clear processes, strong leadership, and systems that allow them to perform at a high level. You will be responsible for making all of those things true simultaneously.

This role sits at the intersection of operations, compliance, enrollment, and leadership. You will lead and develop the registrar team, serve as the escalation point for complex enrollment and compliance matters, oversee accreditation and regulatory readiness, partner with admissions and school leaders, and build the workflows, controls, and systems that allow Alpha to continue growing without sacrificing quality.

This is not a role for someone who wants to personally handle every enrollment, transcript request, or student record issue. It is for a leader who enjoys building scalable operations, developing strong teams, and creating the infrastructure that prevents problems before they occur.

If you want to own an entire function, shape how registrar operations scale across multiple campuses, and leave a lasting operational footprint on a growing school network, we want to hear from you.

What You Will Be Doing

• Design and improve registrar workflows, controls, reporting structures, testing processes, enrollment operations, and SIS processes across multiple campuses


• Hire, coach, manage, and develop Senior and Associate Registrars so the team can execute with high quality and low dependency on you


• Standardize student records, state reporting, accreditation support, and compliance documentation so operations stay audit-ready


• Partner with admissions and school leaders to make the admissions-to-enrollment handoff clear, fast, and family-centered


• Serve as the escalation point for complex enrollment, compliance, accreditation, vendor, and state agency issues

What You Won’t Be Doing

• Processing most enrollment packets, records requests, or routine registrar transactions yourself


• Acting as a senior individual contributor with a management label added on


• Owning admissions strategy, enrollment marketing, or student recruitment


• Running a single-campus registrar desk with narrow, fixed duties


• Waiting for audits or external reviews to reveal compliance gaps

Director Of Records And Registration Key Responsibilities

This role exists so Alpha School can scale registrar operations across a growing campus network without sacrificing compliance, enrollment quality, or family experience.

Basic Requirements

• Significant registrar leadership experience or equivalent leadership in enrollment, student records, compliance, testing, or education operations


• Experience managing teams in registrar, enrollment, student records, compliance, testing, or education operations


• Experience with audits, accreditation activities, state reporting, and regulatory requirements


• Experience implementing, administering, or improving SIS platforms and operational systems


• Experience building or scaling operations across multiple campuses, locations, or business units


• Demonstrated success hiring, coaching, developing, and managing high-performing teams


• Demonstrated success improving operational performance through systems, process, or organizational changes


• Strong communication, organization, stakeholder management, and operational leadership skills


• Authorized to work in the United States or Canada

Nice-to-have Requirements

• Bachelor's degree in a relevant field


• Experience representing a school network with accrediting bodies, regulators, testing vendors, or state agencies


• Experience supporting rapid campus growth while keeping student records and compliance processes consistent


• Track record of building cross-training, succession depth, and accountability systems for operations teams

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $75 USD/hour, which equates to $150,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5815-US-Phoenix-DirectorofReco