Head of Registrar Operations & Compliance

Crossover; Charlotte (NC); Presencial; USD 85.000 - 121.000; Jornada completa

Descripción de la vacante

Alpha is seeking a Director of Records and Registration to scale registrar operations across a growing campus network while preserving compliance and enrollment quality. You will lead the registrar team, set audits and accreditation readiness, and partner with admissions and school leaders to ensure a seamless admissions-to-enrollment handoff.

This role emphasizes building scalable processes, preventing issues, and establishing strong governance across multiple campuses.

Formación

• Significant registrar leadership experience or equivalent leadership in enrollment, student records, compliance, testing, or education operations.
• Experience managing teams in registrar, enrollment, student records, compliance, testing, or education operations.
• Experience with audits, accreditation activities, state reporting, and regulatory requirements.
• Experience implementing, administering, or improving SIS platforms and operational systems.
• Experience building or scaling operations across multiple campuses, locations, or business units.
• Demonstrated success hiring, coaching, developing, and managing high-performing teams.
• Demonstrated success improving operational performance through systems, process, or organizational changes.
• Strong communication, organization, stakeholder management, and operational leadership skills.
• Authorized to work in the United States or Canada.

Responsabilidades

• Design and improve registrar workflows, controls, reporting structures, testing processes, enrollment operations, and SIS processes across multiple campuses.
• Hire, coach, manage, and develop Senior and Associate Registrars so the team can execute with high quality and low dependency on you.
• Standardize student records, state reporting, accreditation support, and compliance documentation so operations stay audit-ready.
• Partner with admissions and school leaders to make the admissions-to-enrollment handoff clear, fast, and family-centered.
• Serve as the escalation point for complex enrollment, compliance, accreditation, vendor, and state agency issues.

Conocimientos

Registrar leadership

Team management

Audits & accreditation

SIS platforms

Cross-campus ops

Hiring & coaching

Operational leadership

Stakeholder management

Regulatory readiness

Educación

Bachelor's degree

Descripción del empleo

Alpha is seeking a Director of Records and Registration to scale registrar operations across a growing campus network while preserving compliance and enrollment quality. You will lead the registrar team, set audits and accreditation readiness, and partner with admissions and school leaders to ensure a seamless admissions-to-enrollment handoff.

This role emphasizes building scalable processes, preventing issues, and establishing strong governance across multiple campuses.