Head of Quality Improvement & Patient Experience

Greene County Health Care; North Carolina; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Contentnea Health in eastern North Carolina seeks a senior leader to oversee quality improvement across the organization. You will design, implement, and evaluate programs to deliver safe, patient-centered, equitable, and efficient care, and you will lead data-driven improvement initiatives.

The role collaborates with clinical teams, HRSA and NCQA stakeholders, and manages QI dashboards, reporting, and regulatory compliance including FTCA, UDS, and VBC programs.

Formación

• RN with current licensure in North Carolina and strong knowledge of quality improvement (QI) methodologies.
• Experience leading quality improvement programs and teams.
• Knowledge of FTCA, PCMH, HRSA standards and regulatory requirements.

Responsabilidades

• Oversee the Quality Improvement department activities and lead the organization’s QI program.
• Collaborate with clinical care teams to establish QI processes and coach for patient-centered outcomes.
• Manage data submission and reporting to HRSA, health plans, and external entities; ensure data governance and FTCA compliance.
• Lead NCQA/PCMH activities, annual submissions, and ensure staff training on PCMH processes.
• Provide overall management and direction to departmental staff, including budgeting, performance management, and HR processes.
• Develop dashboards and data tools to monitor performance and inform leadership decisions.
• Lead or participate in QI-related work teams and communicate progress to leadership.

Conocimientos

Bachelor Degree in Nursing

Educación

Bachelor Degree in Nursing

Descripción del empleo

Contentnea Health in eastern North Carolina seeks a senior leader to oversee quality improvement across the organization. You will design, implement, and evaluate programs to deliver safe, patient-centered, equitable, and efficient care, and you will lead data-driven improvement initiatives.

The role collaborates with clinical teams, HRSA and NCQA stakeholders, and manages QI dashboards, reporting, and regulatory compliance including FTCA, UDS, and VBC programs.