Head of Production & Application Operations

Cambridge Investment Research, Inc.; Fairfield (IA); Presencial; USD 130 000 - 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Premium benefits package including ...

401K retirement plan with company-m​a"

Eleven paid holidays

Vacation/sick time

Resumo da oferta

Cambridge Investment Research, Inc. is seeking a Director of Application & Production Operations to lead the reliable, secure, and recoverable operation of business-critical applications and production services.

You will establish governance across production support, database services, and release support, including on-call coverage and vendor management. The role focuses on service health, incident response, resilience, and continuous improvement, working with product, architecture,

Qualificações

• Progressive leadership experience in application operations or site reliability.
• Experience with production-services, incident management, and service ownership.
• Ability to govern cross-functional teams and manage vendors and budgets.

Responsabilidades

• Lead production support, database services, and release-support teams.
• Oversee incident response, planning, and service health governance.
• Develop roadmaps, operating models, and executive communications.

Conhecimentos

Leadership

Strategic thinking

Incident management

Vendor management

Cross-functional collaboration

Formação académica

Bachelor’s degree in IT/Engineering/CS or equivalent

Ferramentas

Dynatrace

Azure Monitor

Application Insights

Splunk

PagerDuty

ServiceNow

Descrição da oferta de emprego

Cambridge Investment Research, Inc. is seeking a Director of Application & Production Operations to lead the reliable, secure, and recoverable operation of business-critical applications and production services.

You will establish governance across production support, database services, and release support, including on-call coverage and vendor management. The role focuses on service health, incident response, resilience, and continuous improvement, working with product, architecture,