Head of Product & Technology Operations Excellence

Ridgeline

New York (NY)

Hybrid

USD 194,000 - 267,000

Full time

14 days+
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Benefits offered by this job

Stock plan
Unlimited vacation
Educational reimbursements
Wellness reimbursements
Employee insurance

Job summary

Ridgeline is seeking a foundational leader to build and head the Product & Technology Operational Excellence function, uniting Product Operations, Engineering and QA Operations, and Project Management into a cohesive operating model.

You will partner with senior leaders to translate priorities into execution plans, drive quality and operating discipline, and provide clear visibility for faster, better decisions using AI tools such as ChatGPT, Claude, Gemini, and Glean.

Job description

Ridgeline is seeking a foundational leader to build and head the Product & Technology Operational Excellence function, uniting Product Operations, Engineering and QA Operations, and Project Management into a cohesive operating model.

You will partner with senior leaders to translate priorities into execution plans, drive quality and operating discipline, and provide clear visibility for faster, better decisions using AI tools such as ChatGPT, Claude, Gemini, and Glean.

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