Head of Product, Experience & Tech Delivery

JPMorganChase; New York (NY); On-site; USD 140,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Vice President in Product, Experience and Technology Business Management to partner with senior leaders and execute strategic priorities across product, technology, design, data and analytics, finance, and more.

The role spans coordinating across functions, delivering executive-ready communications, and maintaining a clearbook of work. You will drive risk mitigation, executive visibility, and value realization while shaping crisp narratives for leadership

Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• 7+ years of relevant experience in financial services, strategy consulting, or technology functions.
• Demonstrated experience advising senior leaders and influencing across multiple stakeholder groups.
• Demonstrated experience creating executive-ready presentations and written communications for senior audiences.
• Advanced proficiency with PowerPoint and Excel for executive materials, reporting, and data-driven insights.
• Demonstrated project management experience coordinating complex, cross-functional initiatives from plan through execution.
• Demonstrated ability to work effectively in ambiguous environments and manage competing priorities.
• Demonstrated analytical and problem-solving skills with the ability to synthesize large datasets into concise conclusions.
• Strong verbal communication and presentation skills with senior and leadership teams.
• Strong organizational skills and attention to detail, including managing time-sensitive deliverables.
• Demonstrated ability to define an agenda and execute delivery across multiple groups.

Responsibilities

• Partner with senior leaders across product, technology, design, and data and analytics to enable effective communication and accelerate decision-making.
• Prepare executive-ready materials (presentations, readouts, decision papers) that clearly articulate progress, trade-offs, issues, and recommended actions.
• Lead cross-functional alignment by clarifying roles and responsibilities and ensuring follow-through across teams.
• Execute the Product, Experience and Technology agenda, including planning strategic priorities and maintaining a clear “book of work.”
• Coordinate executive communications such as town halls, business reviews, newsletters, and release highlights.
• Guide identification, escalation, and mitigation of business risks, partnering with stakeholders to track actions to closure.
• Produce executive-level transparency on delivery status, dependencies, risks, and value realization.
• Support thought leadership and special projects by shaping crisp narratives, points of view, and executive-ready artifacts.
• Streamline operating processes to improve execution speed, consistency, and quality of outcomes.
• Handle confidential and sensitive information with discretion and professionalism.

Skills

Executive communication

Cross-functional collaboration

Strategic planning

Problem solving

Project management

Stakeholder management

Data-driven insights

Adaptability

Leadership

Strong presentation skills

Education

Bachelor's degree in Business, Engineering, or related field

Tools

PowerPoint

Excel

Job description

JPMorgan Chase & Co. in New York seeks a Vice President in Product, Experience and Technology Business Management to partner with senior leaders and execute strategic priorities across product, technology, design, data and analytics, finance, and more.

The role spans coordinating across functions, delivering executive-ready communications, and maintaining a clearbook of work. You will drive risk mitigation, executive visibility, and value realization while shaping crisp narratives for leadership