Head of Product & Engineering — AI/ML Platform (Remote)

Supportiv; United States; Remote; USD 225,000 - 250,000; Full time

Benefits offered by this job

Equity

Health, Vision & Dental

401(k) match

Generous PTO

In-person team gatherings

Job summary

Supportiv seeks a Senior Director of Product and Engineering to steer the vision and delivery of a digital wellbeing platform connecting people with moderated peer support and resources. You will shape the roadmap, user experience, and measurement approach while leading an engineering org responsible for core platform, AI/ML systems, and security/compliance.

You will engage in enterprise discussions about capabilities with customers and partners.

Qualifications

• Experience leading software and product development from planning through delivery and iteration.
• Ability to evaluate AI/ML capabilities in production, including monitoring and retraining.
• Judgment balancing user value, customer needs, delivery effort, technical debt, security, scalability and speed.
• Data-driven approach to testing assumptions and measuring outcomes.

Responsibilities

• Set product direction and translate needs into a roadmap and delivery plan.
• Lead a team of eight or more engineers across platform, AI/ML, and security/compliance.
• Improve product experience through measurement, hypothesis testing and iteration.
• Coordinate with clinical, customer success, BI, design and engineering teams.

Skills

Staff leadership

Product strategy

Data-driven decisions

Stakeholder management

Hiring and mentoring

AI/ML evaluation

Job description

Supportiv seeks a Senior Director of Product and Engineering to steer the vision and delivery of a digital wellbeing platform connecting people with moderated peer support and resources. You will shape the roadmap, user experience, and measurement approach while leading an engineering org responsible for core platform, AI/ML systems, and security/compliance.

You will engage in enterprise discussions about capabilities with customers and partners.