VP of Product & Design

Serve Robotics Inc; United States; On-site; USD 210,000 - 320,000; Full time

Job summary

Serve Robotics is seeking a product and design leader to head its sidewalk delivery robot business. You will lead the product management and design teams, set quality standards, and translate company strategy into coordinated execution across engineering, operations, data, safety, policy, and commercial teams.

The role centers product and design to make urban robot delivery usable for merchants, customers, pedestrians, and internal operators, turning field learnings into roadmap decisions for a

Qualifications

• Executive product or design leadership experience in complex technology products.
• Strong judgment around product strategy, validation, and cross-functional execution.
• Ability to raise team quality while keeping decisions measurable and accountable.
• Comfort working across robot operations, public-space UX, safety, and business tradeoffs.

Responsibilities

• Lead and scale Serve's product management and design organization.
• Identify high-impact product bets for sidewalk logistics and robot delivery.
• Set the bar for product quality, validation, requirements, and design craft.
• Align product priorities across engineering, operations, data, safety, policy, and commercial teams.
• Turn field learnings into roadmap decisions for a growing robot fleet.

Skills

Executive leadership

Product strategy

Cross-functional execution

Stakeholder communication

Job description

What the role actually is

Serve Robotics is hiring a product and design leader for its sidewalk delivery robot business. The role leads the product management and design team, sets product quality expectations, and turns company strategy into coordinated execution across engineering, operations, data, safety, policy, and business teams.

The listing puts product and design at the center of making urban robot delivery usable for merchants, customers, pedestrians, and internal operators.

What you would work on

• Lead and scale Serve's product management and design organization
• Identify high-impact product bets for sidewalk logistics and robot delivery
• Set the bar for product quality, validation, requirements, and design craft
• Align product priorities across engineering, operations, data, safety, policy, and commercial teams
• Turn field learnings into roadmap decisions for a growing robot fleet

What they are asking for

• Executive product or design leadership experience in complex technology products
• Strong judgment around product strategy, validation, and cross-functional execution
• Ability to raise team quality while keeping decisions measurable and accountable
• Comfort working across robot operations, public-space UX, safety, and business tradeoffs
• Clear communication with senior leaders and operating teams

Why this one is worth a look

Sidewalk robots are a product design problem as much as an autonomy problem. Serve needs the robot, the delivery workflow, the merchant experience, and public-space behavior to make sense together, which makes this a high-leverage product leadership role.