Head of People Operations, NA & LATAM

Flix; United States; Hybrid; MXN 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Work from (M)Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix is seeking a strategic, execution-oriented Head of People Operations to build and lead HR operations delivery across North America and LATAM. You will own the full employee lifecycle, spanning payroll integrity, benefits strategy, compliance, and scalable automation.

You will lead a distributed team across the US, Canada, Mexico, Brazil, and beyond, translating global HR strategy into local execution while maintaining strong SLAs and data integrity.

Qualifications

• 8+ years in HR Operations or People Services with leadership experience
• Multi-country experience across North America is required; LATAM is a differentiator
• Deep payroll, benefits, and compliance knowledge across US/Canada/Mexico and LATAM

Responsibilities

• Build and lead a regional People Operations team across NA and LATAM
• Own multi-country payroll and compliance across US, Canada, Mexico, Brazil, and LATAM
• Design benefits strategy and administer region-wide programs
• Drive end-to-end HR service delivery (onboarding to offboarding) with strong SLAs
• Lead automation and AI initiatives to scale HR operations across regions
• Partner with Finance, Legal, IT to deliver integrated HR services
• Represent the region in global forums and surface regional nuances for central decisions

Skills

Leadership

Payroll management

Compliance

HRIS tooling

Automation & AI mindset

Tools

Workday

Rippling

ADP

UKG

Job description

Flix is seeking a strategic, execution-oriented Head of People Operations to build and lead HR operations delivery across North America and LATAM. You will own the full employee lifecycle, spanning payroll integrity, benefits strategy, compliance, and scalable automation.

You will lead a distributed team across the US, Canada, Mexico, Brazil, and beyond, translating global HR strategy into local execution while maintaining strong SLAs and data integrity.