Head of Operations & Strategy - B2B Distribution

Confidential Jobs; Milford (CT); On-site; USD 180,000 - 200,000; Full time

Job summary

Confidential Jobs is seeking an Executive Operations Director to lead a 100+ person team within a high-volume, B2B distribution environment serving hospitality and retail markets in the Northeast.

The role reports to the CEO and participates as a member of the executive team, shaping strategy, planning, and process improvements to drive organic growth and EBITDA gains. Local candidates preferred; no relocation assistance offered.

Qualifications

• Bachelor's degree required; MBA or Six Sigma certification preferred.
• Lead by example with strong communication and leadership skills.
• Experience with high-volume, multi-shift distribution or manufacturing environments.

Responsibilities

• Lead multi-shift, high-volume B2B distributor operations from purchasing to shipping.
• Develop and implement short- and long-term goals to drive growth and EBITDA gains.
• Identify opportunities to improve productivity, quality, and cost savings.
• Raise standards for training, communications, and operational excellence.
• Manage operations budget and KPI performance.
• Identify risks to operations and develop mitigation strategies.
• Align operations with customer expectations and satisfaction.

Skills

Leadership

Process improvement

Problem solving

Communication

Decision making

Budget management

Education

Bachelor's degree

MBA or Six Sigma certification

Job description

Confidential Jobs is seeking an Executive Operations Director to lead a 100+ person team within a high-volume, B2B distribution environment serving hospitality and retail markets in the Northeast.

The role reports to the CEO and participates as a member of the executive team, shaping strategy, planning, and process improvements to drive organic growth and EBITDA gains. Local candidates preferred; no relocation assistance offered.