Head of Operations: Scale Systems, KPIs & Execution

ABConsulting BK; Williamsburg (IN); On-site; USD 100,000 - 150,000; Full time

Job summary

ABConsulting BK in Indiana is seeking a Head of Operations to build scalable systems, implement processes, and drive accountability across fast-growing teams. You will translate leadership’s vision into execution, shaping the operational backbone of the company.

The role focuses on developing infrastructure, SOPs, and KPI dashboards, partnering with leadership to deliver measurable results and maintain a high-performance culture.

Qualifications

• 3–5+ years of operations experience in technology, security, or fast-growing environments.
• Strong project management skills and the ability to develop and manage KPIs.

Responsibilities

• Build and scale operational infrastructure, systems, and processes to support company growth
• Create and implement SOPs to improve efficiency, consistency, and execution across the organization
• Develop and track KPIs to measure performance and ensure teams are aligned with company goals
• Oversee key projects and initiatives from planning through completion, ensuring deadlines and objectives are met
• Partner with leadership to translate strategic vision into actionable plans and measurable results
• Create accountability across teams while maintaining a collaborative and productive culture
• Identify operational challenges and develop solutions to improve workflows and productivity
• Implement and optimize technology tools to streamline communication, reporting, and operations
• Ensure teams have the structure, resources, and processes needed to perform at a high level
• Act as the operational backbone of the company, connecting departments and keeping priorities moving forward

Skills

Operational leadership

Project management

KPI development

Cross-functional collaboration

Job description

ABConsulting BK in Indiana is seeking a Head of Operations to build scalable systems, implement processes, and drive accountability across fast-growing teams. You will translate leadership’s vision into execution, shaping the operational backbone of the company.

The role focuses on developing infrastructure, SOPs, and KPI dashboards, partnering with leadership to deliver measurable results and maintain a high-performance culture.