Head of Operations & Sales — High-Volume Site

Serenity-Healthcare-1; Superior (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Job summary

Serenity is seeking an Operations Sales Manager to own a high-volume service location, lead the team, manage the floor, and drive revenue. You will set performance standards, coach staff, and ensure top-tier member experiences while achieving sales targets. A background blending operations with sales is ideal; industry experience is not required. The role offers $100,000+ base and annual bonus opportunities.

Qualifications

• 10+ years of leadership blending operations management and sales.
• Proven track record of meeting/exceeding sales targets.
• Demonstrated accountability to KPIs and data-driven decisions.
• Hospitality or premium service operations background advantageous.
• Direct performance conversations with measurable outcomes.

Responsibilities

• Own day-to-day operation of a high-volume service location—staffing, workflow, floor presence, output quality.
• Drive sales performance across the location; meet revenue targets and KPIs.
• Set performance standards and coach the team for accountability and consistency.
• Ensure every member interaction is efficient, professional, and sales-oriented.
• Track location KPIs and use data to make operational and commercial decisions.
• Identify underperformance early and address it with clarity.

Skills

Leadership

Operations management

Sales

KPIs

Accountability

Job description

Serenity is seeking an Operations Sales Manager to own a high-volume service location, lead the team, manage the floor, and drive revenue. You will set performance standards, coach staff, and ensure top-tier member experiences while achieving sales targets. A background blending operations with sales is ideal; industry experience is not required. The role offers $100,000+ base and annual bonus opportunities.