Head of Operations – Multi-Location Café Growth

Clark Schaefer Hackett; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

A local brunch restaurant in Cincinnati is seeking a Chief Operating Officer to oversee all operations across multiple locations. The ideal candidate will have over 8 years of experience in restaurant management, with a strong focus on operational excellence and guest satisfaction. Responsibilities include strategic planning, staff training, financial management, and driving improvements in service quality. This role offers the opportunity to lead a dedicated team and shape the future of the restaurant group.

Qualifications

• Minimum of 8 years of experience in restaurant or hospitality management.
• Strong understanding of financial management and business operations.
• Proven ability to lead teams across multiple locations.

Responsibilities

• Oversee daily operations of the Sleepy Bee restaurant locations.
• Ensure exceptional guest experience, operational efficiency, and profitability.
• Drive strategic initiatives and maintain high standards of food quality.

Skills

Restaurant operations knowledge

Leadership skills

Financial management

Communication skills

Analytical skills

Education

Bachelor's or master's degree in Hospitality Management, Business Administration or related field

Tools

Restaurant management software

Microsoft Office Suite

Job description

A local brunch restaurant in Cincinnati is seeking a Chief Operating Officer to oversee all operations across multiple locations. The ideal candidate will have over 8 years of experience in restaurant management, with a strong focus on operational excellence and guest satisfaction. Responsibilities include strategic planning, staff training, financial management, and driving improvements in service quality. This role offers the opportunity to lead a dedicated team and shape the future of the restaurant group.