Growth-Stage COO for Multi-Unit Restaurant Group

ONPOINT Business Solutions; Columbus (OH); On-site; USD 180,000 - 280,000; Full time

Job summary

ONPOINT Business Solutions is partnering with a Columbus restaurant group to identify a next-stage Chief Operating Officer. The role directs operations for six locations with a seventh opening, shaping systems, cadence, and culture to drive growth while preserving local personality.

The COO will architect scalable operating playbooks, coach senior leaders, and ensure fast, disciplined decision-making in a founder-led environment. Compensation is competitive based on leadership experience.

Qualifications

• Proven multi-unit restaurant leadership experience (COO/VP Operations or equivalent).
• Ability to design scalable operating systems and processes.
• Experience in founder-led, entrepreneurial environments with fast decision-making.

Responsibilities

• Run day-to-day operating platform across current and future locations.
• Architect systems, playbooks, and leadership cadence for repeatable operations.
• Lead and develop director-level leaders across operations, culinary, analytics.
• Build accountability rhythms (1:1s, leadership meetings, quarterly planning).
• Design scalable people systems for hiring, onboarding, development, succession.
• Support new unit growth from planning through post-opening stabilization.
• Preserve brand energy while adding necessary discipline.

Skills

Multi-unit restaurant leadership

Operational leadership

Team development

Strategic planning

Change management

Job description

ONPOINT Business Solutions is partnering with a Columbus restaurant group to identify a next-stage Chief Operating Officer. The role directs operations for six locations with a seventh opening, shaping systems, cadence, and culture to drive growth while preserving local personality.

The COO will architect scalable operating playbooks, coach senior leaders, and ensure fast, disciplined decision-making in a founder-led environment. Compensation is competitive based on leadership experience.