Head of Operations & Growth - Direct Founder Partnership

Ghost Golf; Irvine (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Direct founder partnership

Competitive compensation package

Opportunity to build real from inside

Job summary

Ghost Golf is seeking an experienced Director of Operations to own end-to-end operations across warehousing, retail, systems, and planning. You will drive ERP implementation, build scalable processes, and align DTC, wholesale, and retail channels—delivering on-time execution with high standards.

You will lead a fast-growing consumer goods business from Irvine headquarters, hiring the team and shaping the operational playbook to support rapid revenue growth.

Qualifications

• 7+ years in operations leadership at director level (Director of Operations, VP Operations or COO).
• Consumer goods, apparel, or accessories industry experience; product lifecycle and MOQs understood.
• Proven ERP implementation experience from selection to go-live.
• Retail store operations experience, including staffing, inventory discipline, and brand standards.
• Experience across DTC, wholesale, and retail channels (three-channel ops).
• EDI and retail compliance exposure with major retail partners.
• 3PL management, warehouse buildouts, transitions and optimization.

Responsibilities

• Own warehouse operations including build-out, transitions, and RFID readiness across channels.
• Own corporate retail store build-out, POS, staffing, and multi-channel alignment with pricing and availability.
• Lead ERP implementation and ensure stack integration (ERP/WMS/CRM) for multi-channel flows.
• Build and manage inventory planning, PO management, and replenishment to avoid stockouts/overstock.
• Support sales teams across DTC, wholesale, and retail channels with CRM hygiene and reporting.
• Oversee P&L, budgeting, and cost discipline across operations functions.
• Lead and develop the operations team, establishing culture and high-performance standards.

Skills

Operations Management

Supply Chain and Logistics

ERP Implementation

DTC Operations

Wholesale and Retail Operations

Retail Store Operations

EDI and Retail Compliance

3PL Management

Financial Planning and Analysis

Team Leadership and Org Building

Job description

Ghost Golf is seeking an experienced Director of Operations to own end-to-end operations across warehousing, retail, systems, and planning. You will drive ERP implementation, build scalable processes, and align DTC, wholesale, and retail channels—delivering on-time execution with high standards.

You will lead a fast-growing consumer goods business from Irvine headquarters, hiring the team and shaping the operational playbook to support rapid revenue growth.