Head of Operations & Growth

Mind Friend; Lorida (FL); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Salary + Equity

Job summary

MindFriend is seeking an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth within the HealthTech and mental health platform space.

The role requires hands-on leadership, a commercial mindset, and the ability to translate business priorities into measurable results while improving efficiency and scaling the platform globally.

Qualifications

• 7+ years of experience in operations, business management, or growth leadership.
• Proven experience managing teams and delivering results.
• Strong understanding of digital marketing, growth strategies, and customer acquisition.
• Experience in HealthTech, mental health, digital health, or healthcare platforms preferred.
• Commercial mindset, strong organisational skills, and ability to work independently.
• Experience working in startups or scaling digital platforms is highly desirable.

Responsibilities

• Lead, supervise, and coordinate internal teams and external contractors.
• Manage daily operations, workflows, deadlines, and performance.
• Oversee marketing activities, campaigns, and growth initiatives.
• Develop and execute strategies for user acquisition, engagement, and platform growth.
• Support the expansion of our international network of psychologists, psychiatrists, and therapists.
• Work closely with the founder to translate business priorities into measurable results.
• Improve operational efficiency, accountability, and team productivity.

Skills

Team leadership

Operations management

Growth marketing

Digital health

Strategic planning

Contractor management

Job description

MindFriend | HealthTech & Mental Health | Full-Time

MindFriend is a growing international mental health technology platform. We are looking for an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth.

Key Responsibilities

• Lead, supervise, and coordinate internal teams and external contractors.
• Manage daily operations, workflows, deadlines, and performance.
• Oversee marketing activities, campaigns, and growth initiatives.
• Develop and execute strategies for user acquisition, engagement, and platform growth.
• Support the expansion of our international network of psychologists, psychiatrists, and therapists.
• Work closely with the founder to translate business priorities into measurable results.
• Improve operational efficiency, accountability, and team productivity.

Requirements

• 7+ years of experience in operations, business management, or growth leadership.
• Proven experience managing teams and delivering results.
• Strong understanding of digital marketing, growth strategies, and customer acquisition.
• Experience in HealthTech, mental health, digital health, or healthcare platforms preferred.
• Commercial mindset, strong organisational skills, and ability to work independently.
• Experience working in startups or scaling digital platforms is highly desirable.

We are looking for a hands-on operational leader, not solely a marketing specialist. The ideal candidate combines people management, operational execution, and business growth expertise.

Benefits

Salary + Employee equity