Head of Operations Excellence & Lean Transformation

Reitman Personnel; Branford (CT); On-site; USD 180,000 - 280,000; Full time

Job summary

Reitman Personnel is seeking a senior operations leader to drive strategic initiatives across the organization, focusing on Lean, automation, and standardized processes. You will collaborate with IT on major system integrations while managing cross-functional programs and defining KPI dashboards.

The role emphasizes leadership development, operational efficiency, and scalable growth in a stable market. You will partner with departments from Sales to CX, ensuring high service levels and cost

Qualifications

• Bachelor's degree in Operations or related field; Master’s preferred.
• 8+ years of progressive leadership in operations with Lean/continuous improvement.
• Proven track record of standardization, automation, and technology implementation.
• Strong project management with cross-functional initiatives and process improvement.
• Excellent analytical, problem-solving, and decision-making skills with attention to detail.
• Ability to build relationships and communicate confidently with executives and stakeholders.
• Proficiency with ERP systems (JD Edwards preferred) and advanced MS Office.

Responsibilities

• Lead the development and execution of operational strategy, including continuous evaluation and improvement of processes, procedures, and best practices across the organization.
• Drive Lean and continuous improvement initiatives to eliminate waste, increase efficiency, and enhance productivity.
• Champion technology, automation, and standardization efforts by partnering with IT on systems integration and process automation.
• Establish, monitor, and report on KPIs and strategic initiatives to senior leadership.
• Oversee major cross-functional projects from planning through implementation with measurable results.
• Foster communication across departments including Sales, Marketing, Product, Finance, IT, Logistics, and CX.
• Communicate effectively with all levels of management and staff.
• Identify and implement cost-saving strategies while maintaining high service levels.
• Provide leadership to Customer Experience and Logistics as part of operational alignment.

Skills

Lean leadership

Project management

Cross-functional leadership

Process optimization

Data analysis

ERP JD Edwards

Microsoft Office

Strategic communication

Education

Bachelor’s degree in Operations Management

Master’s degree preferred

Tools

JD Edwards ERP

Microsoft Office Suite

Job description

Reitman Personnel is seeking a senior operations leader to drive strategic initiatives across the organization, focusing on Lean, automation, and standardized processes. You will collaborate with IT on major system integrations while managing cross-functional programs and defining KPI dashboards.

The role emphasizes leadership development, operational efficiency, and scalable growth in a stable market. You will partner with departments from Sales to CX, ensuring high service levels and cost