Head of Operations — Equity & Scale in TikTok Shop

MomentIQ Inc.; Santa Monica (CA); Hybride; USD 180 000 - 240 000; Plein temps

Résumé du poste

MomentIQ Inc., based in California, seeks a Director of Operations to own the systems, processes, staffing, and tooling behind Brand LIVE, Affiliate, Paid, and Client Services, enabling scale for a growing portfolio of brands.

You will report to the CEO and turn chaotic operations into repeatable, measurable, and margin-friendly processes, leveraging automation and AI in a hybrid setup with studios in Sherman Oaks.

Qualifications

• Operations leader from a TikTok Shop Partner agency, a high-growth social commerce brand, or a comparable fast-scaling agency
• Built the systems and teams behind 7-8 figure TikTok Shop programs
• Fluent in TikTok Shop mechanics, hands-on in Monday and Airtable, and using AI to do more with less

Responsabilités

• Own the operating cadence and executive reporting
• Oversee client onboarding/offboarding and contract operations with Client Services
• Create a single source of truth across Monday, Airtable, Drive, and internal platform
• Lead automation and AI workflows to scale output beyond headcount
• Handle capacity planning, recruiting, and onboarding for execution teams
• Advise on billing, margin, and AR

Description du poste

MomentIQ Inc., based in California, seeks a Director of Operations to own the systems, processes, staffing, and tooling behind Brand LIVE, Affiliate, Paid, and Client Services, enabling scale for a growing portfolio of brands.

You will report to the CEO and turn chaotic operations into repeatable, measurable, and margin-friendly processes, leveraging automation and AI in a hybrid setup with studios in Sherman Oaks.