Head of Operations — Custom Home Building

Zaddy Solutions; Petersburg (VA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401K

Health insurance

Vehicle allowance

Cell phone allowance

PTO/Vacation and holidays

Bonus structure

Job summary

Zaddy Solutions in Richmond, VA is seeking a General Operations Manager to lead branch operations, sales and production for our home-building office. You will drive production and team growth while maintaining strong vendor relationships and a servant-leadership style.

The role emphasizes overseeing leads, budgets, forecasts, and the end-to-end process from contracts to warranty, with a focus on delivering quality builds and customer satisfaction.

Qualifications

• Strong knowledge of custom residential construction.
• Experience with production building (multiple homes at once).
• Servant-leader management style and people development.
• Willingness to network with local vendors and subs.

Responsibilities

• Review new leads with Sales Team and align on next steps.
• Review advertising and approve branch budget.
• Provide weekly updates with Division President.
• Oversee sales pipeline, starts, warranty and settlements.
• Recruit, hire, train, mentor and supervise staff, subs and vendors.
• Review overhead costs and general P&L; address customer concerns.

Skills

Leadership

Budget management

Vendor relations

Recruiting & mentoring

Operations management

Sales coordination

Contract negotiation

Job description

Zaddy Solutions in Richmond, VA is seeking a General Operations Manager to lead branch operations, sales and production for our home-building office. You will drive production and team growth while maintaining strong vendor relationships and a servant-leadership style.

The role emphasizes overseeing leads, budgets, forecasts, and the end-to-end process from contracts to warranty, with a focus on delivering quality builds and customer satisfaction.