Head of Operations

MinutePay Inc.; Florida; Hybrid; USD 180,000 - 350,000; Part time

Benefits offered by this job

Health stipend

Home office stipend

Professional development

PTO 20 days + federal holidays

Direct access to founder

Job summary

MinutePay Inc. is seeking an experienced operations leader to own the Florida Live Local Act exemption process for a portfolio of multifamily properties.

You will manage a growing services operation with direct weekly access to the founder, and you will be measured against a rigorous scorecard. The role offers a remote work arrangement with a base salary of $180,000 and upside to $250,000–$350,000 when performance targets are met, plus substantial stipends for health and home office, PTO, and

Qualifications

• Owns the end-to-end exemption filing process and ensures on-time submission each cycle.
• Manages deadlines and logs progress in the system of record.
• Handles denials and appeals with deadlines.
• Manages annual recertification and compliance cadence.
• Leads the operations team with SLAs, data hygiene, and accountability.
• Maintains a single source of truth for team, software, and clients.
• Has a measurable performance scorecard with targets from day one.

Responsibilities

• Own every exemption application and ensure timely submissions.
• Track and log decisions by deadlines in the system of record.
• Manage denials, appeals, and associated deadlines.
• Oversee annual recertification and compliance cadence.
• Coordinate with the operations team on SLAs and data hygiene.
• Maintain a single source of truth across tools and clients.
• Achieve the 90-day and 6-month scorecard targets.

Skills

Operations management

Team leadership

Deadline-driven

Job description

Remote Contract Negotiable

Job Description

Leverage Live Local prepares and manages Florida Live Local Act property tax exemptions for multifamily owners. We represent more than 90 properties and about 30,000 units. Demand is not our constraint. Operations is. This seat owns the operating system that lets us grow without breaking.

What's in it for you. A base of 180,000 dollars with upside tied to the numbers you own, full compensation likely 250,000 to 350,000 dollars when the role is performing. Direct weekly access to the founder. Twenty days of paid time off plus federal holidays. Fully remote.

What you own

• Every exemption application submitted correctly and on time, every cycle
• Decision tracking by the statutory deadline, logged in the system of record
• Denials and appeals, every one, with deadlines met
• The annual recertification and compliance cadence
• The operations team: SLAs, data hygiene, accountability
• One shared source of truth for the team, the software, and our clients
• Your scorecard at 90 days and 6 months. On time filing, denial rate, contract to filing ready, recurring compliance completion, and founder escalations. Legal deadlines are 100 percent from day one. Full targets are on our careers page.

This is for you if you have walked into a messy, growing services business and made it run tight, you like being measured on real numbers, and you have managed a team of three or more. You must be able to work core hours overlapping 9 AM to 6 PM Eastern US time.

This is not for you if you have never owned operations for a multi million dollar service business, you would rather build strategy decks than run a daily operating rhythm, or you want a strict nine to five.

Compensation and benefits

• Performance upside tied to the five scorecard numbers
• Direct weekly founder access
• 20 days PTO plus US federal holidays
• 500 dollars per month health stipend
• 1,000 dollar home office stipend
• 1,200 dollars per year professional development