Head of Multi-Site Rentals & Service Operations

Orbitalum North America; Carol Stream (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary with incentives

Comprehensive training

Career development opportunities

Supportive team environment

Job summary

ITW Welding is seeking a Site & Service Manager to oversee rental, repair, warehouse, and facility operations across multiple locations. You will lead strategic initiatives, standardize processes, and drive efficiency to meet business objectives.

The role requires 7+ years of leadership in operations, knowledge of rental operations, OSHA compliance, and experience with ERP and rental software. Travel up to 20% is expected as operations expand.

Qualifications

• Bachelor's degree required or equivalent in Business, Operations, Supply Chain, Engineering, or related field.
• 7+ years of progressive leadership experience in operations, equipment rental, service, manufacturing, distribution, or related industrial environment.
• Demonstrated success leading multi-site operations, geographically dispersed teams, and supporting organizational growth.
• Experience launching and managing new facilities, warehouses, or operational locations.
• Strong knowledge of equipment rental operations, repair, maintenance, inventory, customer service, and OSHA safety regulations.
• Proven ability to analyze operational/financial metrics, negotiate contracts, manage vendors, and use ERP and rental software to drive results.

Responsibilities

• Provide strategic leadership of site, rental, repair, warehouse, and facility operations across multiple locations.
• Monitor performance, resolve challenges, and maintain efficient day-to-day operations while supporting continuity.
• Develop, implement, and standardize processes to improve efficiency, service quality, and turnaround times.
• Plan and manage new facilities and service locations, including readiness and oversight.
• Lead vendor relationships, contract negotiations, and procurement activities.

Skills

Strategic leadership

Cross-functional collaboration

Operations management

Vendor management

Data-driven decision making

Education

Bachelor's degree in Business/Operations/Supply Chain/Engineering

Tools

ERP systems

Rental management software

Microsoft Office

Reporting tools

Job description

ITW Welding is seeking a Site & Service Manager to oversee rental, repair, warehouse, and facility operations across multiple locations. You will lead strategic initiatives, standardize processes, and drive efficiency to meet business objectives.

The role requires 7+ years of leadership in operations, knowledge of rental operations, OSHA compliance, and experience with ERP and rental software. Travel up to 20% is expected as operations expand.