Head of Moderation Strategy & Operations

TikTok USDS Joint Venture; Seattle (WA); On-site; USD 139,650 - 256,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan

Paid parental leave

Short-term and long-term disability coverage

10 paid holidays and 17 days of Paid Personal Time

Job summary

TikTok USDS Joint Venture in Seattle is searching for a Moderation Strategy Operation Lead who will drive our daily human moderation operations. This role carries significant responsibility for the operational excellence of manual review workflows and ensures adherence to safety standards and compliance protocols.

The ideal candidate will have over 7 years of experience in moderation and leadership, a strong understanding of AI technologies, and demonstrated leadership in a tech environment. The role offers a competitive salary and comprehensive benefits.

Qualifications

• 7+ years in Moderation with 3 years in a leadership role.
• Proven experience managing operational teams through change.
• Strong understanding of AI/ML concepts, particularly LLMs.
• Proficiency in SQL and root cause analysis.

Responsibilities

• Oversee the moderation strategy operations team.
• Utilize LLMs for enhancing moderation strategies.
• Implement systems for autonomous audit handling.
• Streamline decision-making processes using advanced models.
• Foster collaboration to improve model performance.
• Drive innovation in moderation technologies.
• Utilize data insights to improve moderation strategies.

Skills

Moderation

Trust & Safety

Leadership

AI/ML concepts

Data-driven decision-making

Collaboration

Education

Bachelor's degree or equivalent

Tools

SQL

Job description

TikTok USDS Joint Venture in Seattle is searching for a Moderation Strategy Operation Lead who will drive our daily human moderation operations. This role carries significant responsibility for the operational excellence of manual review workflows and ensures adherence to safety standards and compliance protocols.

The ideal candidate will have over 7 years of experience in moderation and leadership, a strong understanding of AI technologies, and demonstrated leadership in a tech environment. The role offers a competitive salary and comprehensive benefits.