Head of ML-Driven Decisioning Platforms

upstart; United States; Remote; USD 216,000 - 299,000; Full time

Benefits offered by this job

Competitive compensation

Equity and bonuses

Health, dental, vision

401k with company match

Remote-friendly with onsite options

Job summary

Upstart is seeking a Director of Product, Machine Learning & Decisioning Platforms to steer the strategy and team behind the platforms powering Upstart’s credit decisioning and ML capabilities. You will guide senior PMs, align engineering and ML leaders, and drive high-impact product delivery.

You will shape long-term platform investments, collaborate across data science, ML, and engineering, and ensure initiatives translate into business outcomes in consumer lending.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 8+ years of product management experience, including leading technical or platform products.
• Experience managing and developing product managers, ideally across multiple interconnected teams.
• Strong technical fluency and experience partnering with engineering, machine learning, and data science teams.
• Ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services.
• A track record of building strong teams and raising the quality of product management practices.

Responsibilities

• Lead, coach, and develop a team of product managers, setting clear priorities and raising the quality of product management across the organization.
• Define the product strategy and roadmap for the platforms powering Upstart’s credit decisioning and machine learning capabilities.
• Partner with engineering and machine learning leaders to improve model development, versioning, deployment, forecasting, experimentation, and monitoring.
• Evolve underwriting and decisioning systems to better connect customer information, model outputs, and business outcomes.
• Identify opportunities to apply machine learning across the business, validate them through focused MVPs, and build the strongest opportunities into scalable products.
• Create scalable processes for evaluating, onboarding, and integrating data vendors and other ML capabilities.
• Balance near-term execution with long-term platform investment, making thoughtful trade‑offs across impact, risk, technical complexity, and speed.
• Build alignment across teams and ensure machine learning is incorporated into product strategy from the start.

Skills

8+ years product management

Technical/platform product leadership

Team leadership and coaching

Cross-functional collaboration

Credit/financial services domain

Machine learning collaboration

Model deployment & ML platforms

Education

Bachelor's degree in a technical field

Job description

Upstart is seeking a Director of Product, Machine Learning & Decisioning Platforms to steer the strategy and team behind the platforms powering Upstart’s credit decisioning and ML capabilities. You will guide senior PMs, align engineering and ML leaders, and drive high-impact product delivery.

You will shape long-term platform investments, collaborate across data science, ML, and engineering, and ensure initiatives translate into business outcomes in consumer lending.