Head of Materials Management & Operations

ePlus inc.; Saint Paul (MN); On-site; USD 150,000 - 190,000; Full time

Job summary

ePlus seeks a Director of Materials Management in Minnesota to lead Configuration, Warehouse, Inventory, and Disposition operations, driving profitability, service quality, and growth. You will partner with Sales, Finance, HR, and IT to deliver scalable processes and strategic offerings, with a focus on meeting customer expectations.

The role requires 15+ years in supply chain leadership, strong P&L experience, and the ability to travel ~25%.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field preferred; MBA a plus.
• Minimum of 15 years of progressive experience in supply chain, logistics, warehouse operations, materials management, or related operational leadership roles.
• Minimum of 8-10 years of leadership experience managing multiple functional teams and leaders.
• Demonstrated experience managing P&L responsibilities and driving operational profitability.
• Strong knowledge of warehouse management, inventory control, transportation, logistics, supply chain systems, and operational best practices.
• Experience developing and executing strategic initiatives that improve operational efficiency and customer satisfaction.
• Proven ability to partner effectively with executive leadership, sales organizations, and key customers.
• Strong financial planning, budgeting, forecasting, and business analysis skills.
• Exceptional communication, leadership, and change management capabilities.
• Ability to travel as business needs require, roughly 25%.

Responsibilities

• Provide executive oversight of Configuration, Warehouse Operations, Inventory Management, and Disposition services locally to MN.
• Ensure daily operational performance meets established productivity, quality, and customer service objectives.
• Oversee inventory management programs, including cycle counts, physical inventories, and inventory accuracy.
• Establish operational performance metrics and reporting processes to measure effectiveness and efficiency.
• Lead continuous improvement initiatives focused on productivity, automation, quality assurance, and process standardization.
• Ensure compliance with customer service-level agreements (SLAs), contractual obligations, and internal operating procedures.
• Partner with cross-functional teams to optimize system configurations, workflow design, and operational processes.
• Own and maintain business continuity and disaster recovery plans for Materials Management operations.
• Lead facility expansion, consolidation, and relocation initiatives as required.
• Ensure regulatory compliance, workplace safety, and operational governance standards are maintained across all facilities.
• Serve as the executive escalation point for customer operational issues and service concerns.
• Build and maintain strong relationships with strategic customers and business partners.
• Oversee relationships with parcel, LTL, freight, warehouse, recycling, and remarketing vendors.
• Lead contract negotiations with transportation and logistics providers, including FedEx, UPS, and other strategic partners.
• Serve as the primary executive contact for customer audits related to Materials Management operations.
• Conduct executive business reviews with key customers and vendors to ensure alignment and performance expectations are achieved.

Education

Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field preferred; MBA a plus.

Job description

ePlus seeks a Director of Materials Management in Minnesota to lead Configuration, Warehouse, Inventory, and Disposition operations, driving profitability, service quality, and growth. You will partner with Sales, Finance, HR, and IT to deliver scalable processes and strategic offerings, with a focus on meeting customer expectations.

The role requires 15+ years in supply chain leadership, strong P&L experience, and the ability to travel ~25%.