Head of Marketing

The Chalmers Center; Chattanooga (TN); On-site; USD 100,000 - 150,000; Full time

Job summary

The Chalmers Center in Chattanooga, TN, seeks a visionary Head of Marketing to shape voice and drive growth. You will lead a small, agile team blending growth marketing with compelling content, partnering with Creative Media, program teams, and donors.

You will expand our audience across churches, practitioners, and partners through earned media, strategic branding, and strong digital platforms, aligning messaging with our mission to alleviate poverty through biblical principles.

Qualifications

• 7+ years in senior marketing or communications leadership.
• Proven ability to grow audiences and email lists.
• Exceptional storytelling with strong written and verbal skills.
• Experience building brand coherence through content-first strategies.
• Strong earned media and PR relationships.
• Fluent in digital marketing, SEO, CRM, and analytics.
• Excellent project management.

Responsibilities

• Build and lead a high-capacity marketing team aligned with mission and values.
• Collaborate cross-functionally with program, development, creative media and operations.
• Model a relational, humble, service-oriented leadership; a player-coach.
• Establish measurable goals, track performance, and regularly report on marketing impact and engagement.
• Establish KPIs tied to audience growth, engagement, and downstream participation in trainings.
• Partner with program teams to align marketing strategy with revenue and participation goals.

Skills

Leadership

Storytelling

Growth marketing

Cross-functional collaboration

Analytics & measurement

Tools

Salesforce CRM

SEO

Web analytics

Content management

Job description

PURPOSE OF THE ROLE:

As the Head of Marketing, you will provide creative, relational, and strategic leadership required to shape the voice and drive the growth of the Chalmers Center. Partnering closely with the Head of Creative Media, you will nurture and activate our existing network of thinkers, practitioners, churches, and partners through short-form storytelling, strategic media relationships, and a thoughtful brand experience.

Operating as a true player-coach, your immediate responsibility will be to build and lead a small, agile team that balances technical growth marketing with high-level content creation. Whether your personal expertise leans more heavily toward the analytical or the editorial, you will develop a complementary team capable of executing our broader marketing objectives.

You’ll help Chalmers show up consistently in the broader conversation at the intersection of Christ’s ministry and best practices in economic development. By crafting our digital and physical platforms in the world, you will create vibrant exchanges between Chalmers and community. Building on our existing network, you will use earned media, networking and excellent branding to grow a deeply engaged audience – extending our influence through trusted relationships. Balancing creativity, strategic insight and top-notch execution, your work will result in a measurable expansion of our audience, deeper engagement across key segments, and increased participation in our training and resources.

Most importantly, you’ll join a team stewarding Chalmers’ mission: to help God’s people rethink poverty and respond with practical biblical principles, so that all are restored to flourishing.

RESPONSIBILITIES:

• Build and lead a high-capacity marketing team aligned with Chalmers’ mission and values to achieve our mix of objectives
• Collaborate cross-functionally with program, development, creative media and operations teams
• Model a relational, humble, and service-oriented approach to leadership. A player-coach
• Establish measurable goals, track performance, and regularly report on marketing impact and engagement
• Establish KPIs tied to audience growth, engagement, and downstream participation in trainings
• Partner with program teams to align marketing strategy with revenue and participation goals

EDITORIAL & CREATIVE DIRECTION

• Lead creative development and growth of the Chalmers blog
• Create and manage a comprehensive editorial calendar aligned with strategic priorities
• Remix our books, podcasts, and videos into shorter stories and resources
• Alongside our Director of Communications and Sr. Director of Foundational Products, respond to current events with timely commentary, case studies and resources
• Source and write original stories from within our community

BRAND EXPERIENCE

• Ensure consistent messaging that clarifies how Chalmers is distinct in approach, theology, and practice
• Develop a brand refresh focused on delight and clear user journeys
• Sharpen Chalmers’ voice by writing fresh coordinating copy, calls-to-action and marketing links across all existing media and channels to optimize searchability
• Equip Chalmers’ presence at conferences, events and speaking engagements with conversion-oriented collateral – clearly leading audiences to our resources and next steps

RELATIONAL MEDIA STRATEGY

• Own audience growth across segments including practitioners, church leaders, donors, and everyday Christians
• Architect clear engagement pathways from content to community to training participationExecute an earned media strategy that platforms Chalmers’ people, products, and ideas before prebuilt audiences
• Cultivate relationships with aligned press, platforms and ministry channels: pitch stories, op-eds, and media placements
• Collaborate with our community management team to engage group chats and community engagement threads
• Monitor and optimize web mentions on forums and digital communities
• Steward and manage Google Ad Grants for strategic visibility

QUALIFICATIONS:

1. Demonstrated experience (7+ years preferred) in senior-level marketing, brand, or communications leadership, demonstrating an ability to lead, develop and inspire a high-performing team and a collaborative approach
2. Demonstrated success driving measurable growth outcomes including audience expansion, email growth, and conversion optimization
3. Exceptional storytelling ability with excellent written and verbal communication skills. Demonstrated creativity in content creation.
4. Proven success building brand coherence and growing engaged audiences through content-first, relational strategies
5. Experience with earned media, PR, and press relationship development
6. Strong digital fluency, including web strategy, SEO, CRM systems (e.g., Salesforce), and analytics
7. Excellent project management skills

COMMITMENTS:

• Commitment to the Vision, Mission, and Values of the Chalmers Center
• Adherence to the Chalmers Statement of Faith, affirming the Lausanne Covenant, and Staff Commitments
• Play an active role in the life of a local church community
• Seek to apply the gospel to all areas of life, including interpersonal relationships
• Use a humble listening approach with both internal and external constituencies
• Act courageously to overcome obstacles and remain hopeful for people living in poverty
• Depend on the Holy Spirit and seek God’s guidance when making decisions
• Can thrive in a team that practices excellence, humility, hope, and unity

ABOUT THE CHALMERS CENTER:

The Chalmers Center for Economic Development equips churches and faith-based organizations around the world with practical tools to walk alongside the poor in ways that restore dignity, build agency, and foster lasting transformation. Rooted in biblical principles, we focus on innovative economic solutions such as savings groups, financial education, and church-centered poverty alleviation strategies.