Head of Maintenance Operations

eBSI Export Academy; United States; Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

PTO 15 days

Paid holidays

Sick time 5 days

Descrizione del lavoro

Green Ocean Property Management is seeking a Maintenance Director to lead maintenance performance across our portfolio with direct management of a field team and coordination with the COO. The role focuses on building predictable, profitable maintenance through established processes, scorecards, and strong vendor relationships.

Reporting to the COO, the Director will own service levels, team coaching, and cross-functional handoffs while driving improvements in backlog, quality, and cost control

Competenze

• Significant progressive experience leading maintenance, facilities, or field operations across multiple sites.
• Proven people-management with coaching, discipline, and staffing accountability.
• Strong knowledge of work-order operations, emergency response, estimating, and project delivery.

Mansioni

• Own the maintenance operating system from intake to closeout and billing handoff.
• Set service levels, escalation rules, quality standards, and communications expectations.
• Lead weekly maintenance reviews covering backlog, aging, and financial performance.
• Ensure accurate work-order status, resident communications, and vendor coordination.
• Hold project manager/estimator accountable for scopes, schedules, and margins.
• Oversee field inspections, troubleshooting, and vendor quality without role muddying.
• Maintain complete, decision-ready records in core systems.

Conoscenze

Maintenance leadership

People management

Operations planning

Budgeting & cost control

Vendor management

Communication

Safety practices

Strumenti

PropertyMeld

Buildium

QuickBooks Online

Google Workspace

Workflow automation

Descrizione del lavoro

Green Ocean Property Management is seeking a Maintenance Director to lead maintenance performance across our portfolio with direct management of a field team and coordination with the COO. The role focuses on building predictable, profitable maintenance through established processes, scorecards, and strong vendor relationships.

Reporting to the COO, the Director will own service levels, team coaching, and cross-functional handoffs while driving improvements in backlog, quality, and cost control