Head of Luxury Gallery & Experience

RH (Restoration Hardware); Nashville (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Restoration Hardware is seeking a Gallery Leader to guide and develop associates across all functions, delivering first-class service while removing obstacles and empowering teams. The role centers on strategy, execution, and upholding RH's refined taste and luxury service standards.

You will lead a team focused on driving sales, talent development and operational excellence in a high-end furnishings environment, ensuring exceptional guest experiences and brand integrity.

Qualifications

• 10+ years leadership experience in high-end furnishings, design showrooms, luxury retail or similar field.
• Interior design experience preferred.
• Proven experience fostering a positive and healthy work environment where associates are empowered to do their best.
• Exceptional analytical, problem-solving and decision-making skills.
• High energy and results-driven.
• Adept at gaining insights from mistakes and seeking constructive feedback to improve results.
• Smart, creative and has a point of view.

Responsibilities

• Live Our Vision, Values and Beliefs every day.
• Coach, lead and develop teams to promote a positive environment driving sales and controlling expenses.
• Attract the right talent at all levels and retain those who uphold standards.
• Represent the RH brand with polished communication and refined taste.
• Learn and communicate the RH design ethos and product assortment.
• Address human resources concerns with Field Leadership and People Team.
• Embrace change and deliver top results with a positive attitude.
• Monitor and analyze the business to determine strategies for extraordinary results.
• Support loss prevention, inventory management and internal audits.
• Lead initiatives and rollouts as the business shifts.

Skills

Leadership

People management

Analytical skills

Design sense

Job description

Restoration Hardware is seeking a Gallery Leader to guide and develop associates across all functions, delivering first-class service while removing obstacles and empowering teams. The role centers on strategy, execution, and upholding RH's refined taste and luxury service standards.

You will lead a team focused on driving sales, talent development and operational excellence in a high-end furnishings environment, ensuring exceptional guest experiences and brand integrity.