Head of International Business Development

PT TSING DIGITAL TECHNOLOGY INDONESIA; San Francisco (CA); Sur place; USD 180 000 - 260 000; Plein temps

Résumé du poste

Tsing seeks a Head of Business Development in the U.S. to lead enterprise sales for BPO and AI data services, acquiring enterprise clients and building strategic partnerships.

You will work with internal teams to translate client needs into scalable service models, manage a full sales cycle, and drive revenue growth across multiple sectors.

Qualifications

• 7+ years of B2B enterprise sales or business development experience.
• Experience developing go-to-market strategies and expanding into new regions.
• Proven ability to close enterprise deals, especially in AI/data services or BPO sectors.
• Strong client relationship management and leadership of sales teams or regional operations.
• Solid understanding of revenue growth, pipeline management, and profitability.
• Familiarity with Salesforce or similar CRM systems.

Responsabilités

• Lead client acquisition and business expansion in the U.S. market.
• Develop market expansion strategies based on trends and client needs.
• Build and manage the sales pipeline and forecast revenue.
• Manage the full sales cycle from prospecting to contract execution.
• Collaborate with technology, solutions, and delivery teams to tailor service models.
• Leverage local U.S. channels and partnerships to generate leads.

Connaissances

B2B sales

GTM strategy

Enterprise sales

Client management

Sales forecasting

Cross-functional

Risk assessment

Formation

MBA or equivalent

Description du poste

Tsing is a China-based provider of digital operations and business process outsourcing (BPO) services, offering corporate clients a range of solutions, including customer service, contact center operations, content moderation, data annotation, and related business services.

Leveraging our established operational footprint in China and expanding international business network, we are continuously strengthening our AI data service capabilities in areas such as AI training data, data annotation, model evaluation, and enterprise digital operations.

As we continue to expand in the U.S. market, we are seeking an experienced Head of Business Development to drive growth across our AI data services and BPO businesses, build strategic client relationships, and identify and develop new business opportunities.

Role Overview

As the Head of Business Development — BPO and AI Data Services, you will lead the company's business development efforts in the U.S. market, with responsibility for acquiring enterprise clients, building strategic partnerships, and driving revenue growth.

You will work closely with internal solutions, technology, operations, and delivery teams to translate client needs into commercially viable solutions. As the business expands, this role may also assume broader regional management responsibilities or take on team leadership as the organization evolves.

What we value most is your ability to acquire U.S. clients, generate business opportunities, and secure contracts.

Key Responsibilities

• Drive New Business Development: Lead client acquisition and business expansion in the U.S. market. Identify and advance commercial opportunities across multiple sectors, including traditional BPO services for internet, financial services, telecommunications, e-commerce, logistics, and aviation; AI and digital technologies; and embodied intelligence. Drive opportunities toward successful commercial agreements and contract signings.
• Develop Market Expansion Strategies: Monitor market trends, competitor offerings, and client needs to identify growth opportunities and strengthen the company's competitive position in the U.S. market.
• Build and Manage the Sales Pipeline: Acquire new clients, expand relationships with existing clients, identify strategic partnership opportunities, and maintain accurate sales pipelines and revenue forecasts.
• Manage the Full Sales Cycle: Lead the entire sales process, from prospecting and needs analysis to solution development, proposal preparation, pricing, commercial negotiations, and contract execution, driving opportunities through to close.
• Develop Client Solutions: Collaborate with technology, solutions, and delivery teams to develop scalable service models tailored to client needs.
• Leverage Local U.S. Sales Channels: Use local client acquisition channels and networks, including trade shows, industry associations, cold calling, and ecosystem partnerships, to identify prospects and convert market opportunities into qualified business leads.

Qualifications

· B2B Sales and Business Development Experience: At least 7 years of experience in B2B enterprise sales or business development, including experience developing go-to-market (GTM) strategies or expanding into new regional markets.

· Relevant Industry and Solution Sales Experience: Experience selling enterprise solutions in the U.S. market, preferably in AI and enterprise software, internet and e-commerce, consumer electronics, or smart hardware. A proven track record of closing deals involving AI data services, customer experience outsourcing, or business process outsourcing is highly desirable.

· Enterprise Client Acquisition and Sales Execution: Familiarity with the decision-making processes of client-side business, technical, and procurement teams. Ability to independently manage new client acquisition, needs assessment, solution development in collaboration with internal teams, commercial negotiations, and the scaling of pilot projects into larger commercial engagements. Familiarity with Salesforce or other enterprise customer relationship management (CRM) systems is required.

· Client Relationship and Team Management: Excellent client relationship management and communication skills. Experience managing a business development team or regional sales operations is preferred. Willingness to travel for in-person client meetings and business development activities as required.

· Commercial Acumen and Sales Management: A consultative sales mindset, strong business judgment, and a solid understanding of revenue growth, sales pipeline management, sales forecasting, and project profitability.

· Cross-Functional Collaboration: Ability to collaborate effectively with marketing, finance, delivery, operations, and solutions teams. Ability to provide actionable market insights to leadership to inform product strategy and investment in business capabilities.

· Business Judgment and Risk Management: Ability to conduct client background checks, assess client creditworthiness, identify commercial risks, and evaluate project feasibility. Ability to assess risks associated with contract terms, payment conditions, liability exposure, and delivery commitments, and to coordinate internal reviews and risk mitigation measures to protect business development quality and the company's commercial interests.

Preferred Qualifications

• Established relationships with enterprise clients in the U.S. market.
• Professional proficiency in Chinese and English, or Chinese and Spanish.
• Sales experience at an AI startup or a leading technology company, either through selling products or services to these organizations or through prior employment with them.
• Verifiable performance of closing 5+ deals in relevant industries (with successful signing of million-dollar-level large projects by selling to tech companies or AI platforms).
• MBA or an equivalent master's degree in business or technology.

Pre-Employment Screening

In accordance with Tsing Group's talent policies, candidates must successfully complete a comprehensive background check, including global sanctions and watchlist screening, before formal onboarding.

Tsing is committed to fostering an inclusive and respectful work environment and welcomes qualified candidates from diverse backgrounds. All applicants will be evaluated fairly based on job-related qualifications and business needs.

Work Arrangement：

Office-based work in the U.S., with in-person client meetings and business travel as required.

Compensation：

Base salary + sales commission, with specifics to be discussed in person.

Key Performance Indicators (KPIs)：

Client visits, number of business negotiations, number of contracts signed, and annual contract revenue.