Head of Internal Communications & Employee Engagement

Newsletter Jobs; Washington (District of Columbia); Hybrid; USD 129,000 - 172,000; Full time

Benefits offered by this job

Health plan

Mental health programs

401(k) with employer matching

Life insurance

Parental leave

Paid time off

Job summary

MetLife is seeking a Director of Internal Communications for the U.S. Business to develop and execute communications strategies that inform, engage, and connect employees across the organization.

You will lead a small team, partner with business leaders, and translate priorities into clear messaging across channels. The role emphasizes strong writing, strategic communication, and cross-functional collaboration, with a hybrid office expectation and a compensation package including incentives and

Qualifications

• 7+ years of experience in internal communications, corporate communications, or employee engagement.
• Strong writing, editing, and storytelling skills, with experience creating content across channels.
• Demonstrated ability to lead and develop a team while partnering effectively with business leaders and cross-functional colleagues.
• Strong judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in communications, journalism, public relations, or a related field.
• Candidates selected for advanced interview stages will be required to provide writing samples demonstrating communication and strategic messaging capabilities.
• Experience integrating and operationalizing technology in communications productions and/or processes.
• Time spent in financial services or a similarly regulated sector.
• Creative capabilities, including video, design, or audio production.

Responsibilities

• Develop and execute internal communications plans that support U.S. Business priorities, initiatives, and leadership objectives
• Draft and deliver clear, compelling content across internal channels, including leadership messages, employee updates, intranet stories, talking points, and presentation materials.
• Partner with business leaders and subject matter experts to simplify complex information, support executive and leadership communications, and lead a small team in delivering high-quality work with clarity and consistency.
• Manage editorial planning and channel coordination to ensure communications are timely, aligned, and effective during business milestones and periods of change.
• Use employee feedback, performance data, and evolving best practices to strengthen internal communications and improve engagement over time.

Skills

Strong writing

Leadership

Strategic communications

Cross-functional collaboration

Education

Bachelor's degree in communications/journalism/PR

Job description

MetLife is seeking a Director of Internal Communications for the U.S. Business to develop and execute communications strategies that inform, engage, and connect employees across the organization.

You will lead a small team, partner with business leaders, and translate priorities into clear messaging across channels. The role emphasizes strong writing, strategic communication, and cross-functional collaboration, with a hybrid office expectation and a compensation package including incentives and