Director, External Communications & Thought Leadership

MetLife; New York (NY); Hybrid; USD 171,000 - 185,000; Full time

Benefits offered by this job

Health plan

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Parental leave

Paid time off

Paid holidays

EAP

Job summary

MetLife, a leading global financial services company, seeks a Director of External Communications within MetLife Investment Management. You will shape external reputation through strategic communications, media relations, and executive visibility, partnering with senior leaders across the enterprise.

Hybrid role with in-office requirements in New York or Warren, NJ, and a focus on transforming market insights into compelling narratives to elevate MIM's brand in a competitive market.

Qualifications

• Bachelor's degree and 10+ years of experience in external communications, public relations, media relations, or corporate communications, preferably within asset management, investments, or financial services.
• Experience developing and executing external communications and media relations programs that support business objectives and strengthen organizational reputation.
• Strong relationships with financial, business, and trade media, with experience securing coverage and managing media engagement opportunities.
• Exceptional writing, editing, and storytelling skills, including experience creating press releases, executive messaging, bylined content, talking points, Q&As, social media posts, and other external communications materials.
• Demonstrated ability to partner effectively with senior leaders and cross-functional stakeholders to communicate complex investment, economic, and business topics to external audiences.

Responsibilities

• Support the execution of external communications and media relations strategies that strengthen MetLife Investment Management's reputation among target audiences.
• Develop compelling narratives, thought leadership content, executive messaging, media materials, and digital communications that showcase MIM's investment expertise and strategic priorities.
• Partner with senior leaders, investment teams, research professionals, distribution teams, and marketing partners to identify and amplify timely storytelling opportunities aligned with business objectives.
• Manage proactive and reactive media engagement, including spokesperson preparation, issues management support, and response strategies for reputationally sensitive matters.
• Coordinate measurement and reporting activities to evaluate communications effectiveness and identify opportunities to increase visibility, engagement, and impact.

Skills

External communications

Media relations

Corporate communications

Writing & storytelling

Education

Bachelor's degree

Job description

MetLife, a leading global financial services company, seeks a Director of External Communications within MetLife Investment Management. You will shape external reputation through strategic communications, media relations, and executive visibility, partnering with senior leaders across the enterprise.

Hybrid role with in-office requirements in New York or Warren, NJ, and a focus on transforming market insights into compelling narratives to elevate MIM's brand in a competitive market.