Head of Infrastructure, Cloud & Security Operations

Steward Partners; Florham Park (NJ); Hybrid; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

Steward Partners in Florham Park, NJ seeks a Director of Infrastructure to lead enterprise technology strategy, security, and operations. You will direct Azure, Microsoft 365, Entra, networking, SOC oversight, and backup/recovery while shaping roadmaps and modernization programs.

You'll manage a blended team of employees, MSPs, and offshore contractors, partner with Information Security and Compliance, and report to the Head of Data & Infrastructure.

Qualifikationen

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 12+ years of progressive technology infrastructure and operations experience.
• 5+ years leading enterprise infrastructure, cloud services, networking, technology operations, or technical support organizations.
• Experience managing geographically distributed teams, MSPs, and offshore contractors.
• Strong cybersecurity operations, monitoring, and governance knowledge.

Aufgaben

• Provide leadership for enterprise infrastructure including Azure, Microsoft 365, Microsoft Entra, networking, endpoint management, backup and recovery services, and disaster recovery capabilities.
• Ensure technology platforms are secure, resilient, scalable, and aligned with business objectives.
• Develop infrastructure standards, operational procedures, and technology roadmaps.
• Lead infrastructure modernization, automation, operational improvement, and cloud transformation initiatives.
• Oversee enterprise network operations, infrastructure monitoring, system availability, performance management, and operational support functions.
• Oversee Help Desk and Support Center operations to ensure a high-quality technology experience for advisors and associates.
• Establish service levels, support standards, and operational performance metrics.
• Drive continuous improvement in service delivery, user satisfaction, service automation, and operational efficiency.
• Ensure effective support coverage through a combination of internal staff, managed services, and offshore resources.
• Provide executive oversight of managed Security Operations Center (SOC) services and enterprise security monitoring capabilities.
• Oversee SIEM platforms and security monitoring solutions supporting cloud, identity, network, endpoint, and infrastructure services.
• Ensure appropriate infrastructure controls support cybersecurity, regulatory compliance, disaster recovery, and business continuity objectives.
• Oversee backup, restoration, recovery testing, resiliency planning, and disaster recovery programs.
• Partner with Information Security and Compliance teams to manage technology risk and support regulatory requirements.
• Manage strategic technology vendors, managed service providers, SOC providers, and offshore contractors.
• Establish service expectations, governance processes, performance standards, and service level agreements.
• Ensure third-party partners effectively support Steward Partners' operational and strategic objectives.
• Foster effective collaboration, knowledge transfer, accountability, and operational consistency across globally distributed teams.
• Develop and execute the enterprise infrastructure strategy and multi-year technology roadmap.
• Lead, mentor, and develop infrastructure teams and future technology leaders.
• Manage budgets, licensing, vendor contracts, and technology investments.
• Provide regular reporting and recommendations to executive leadership regarding technology performance, risks, opportunities, and strategic initiatives.

Kenntnisse

Leadership

Communication

Presentation

Executive engagement

Ausbildung

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

ITIL Certification

Tools

Microsoft 365

Azure

Microsoft Entra

SIEM (Splunk, QRadar, LogRhythm, Sumo Logic, Elastic)

Microsoft Sentinel

IT Service Management Platforms

Backup & Recovery Platforms

Jobbeschreibung

Steward Partners in Florham Park, NJ seeks a Director of Infrastructure to lead enterprise technology strategy, security, and operations. You will direct Azure, Microsoft 365, Entra, networking, SOC oversight, and backup/recovery while shaping roadmaps and modernization programs.

You'll manage a blended team of employees, MSPs, and offshore contractors, partner with Information Security and Compliance, and report to the Head of Data & Infrastructure.