Head of Enterprise Infrastructure & IT Operations

Performance Contracting Group; Lackmans (KS); On-site; USD 160,000 - 213,000; Full time

Benefits offered by this job

Competitive pay

ESOP

401(k) plan with match

Medical, dental, and vision insurance

Flexible paid time off

Paid holidays

Employee assistance program

Life insurance and AD&D

Disability benefits

Job summary

Performance Contracting Group is seeking an IT Director of Infrastructure & Operations to lead the stability, resilience, security, and cost-efficiency of our enterprise infrastructure across on-premises and cloud environments. You will align infrastructure operations with business goals and manage internal teams and MSP partners.

The role requires 7–10 years of senior leadership in hybrid/cloud infrastructure, strong communication, and a track record of delivering reliable services,

Qualifications

• 7-10 years of senior leadership experience in enterprise infrastructure operations across hybrid and cloud environments.
• Demonstrated success leading infrastructure reliability, service management, MSP governance, security alignment, and financial discipline at scale.
• Strong executive communication skills with the ability to translate technical operations into business impact, risk, and investment decisions.
• Experience building high-performing teams and operating models across internal staff, managed service providers, and strategic vendors.
• Relevant experience with IT service management, cloud operations, cybersecurity practices, and enterprise infrastructure modernization.

Responsibilities

• Oversee enterprise infrastructure operations (compute, storage, backup, monitoring, cloud) to ensure availability and performance.
• Establish runbooks and service management practices that reduce disruption and improve service quality.
• Define MSP operating model, governance cadence, service expectations, escalation paths, and accountability for service outcomes.
• Manage infrastructure budgets, forecasting, allocation, capacity planning, and cloud cost optimization.
• Ensure cybersecurity, audits, vulnerability remediation, patching, and resilience requirements.
• Provide visibility into infrastructure performance, service health, operational risk, financial performance, capacity, and improvement priorities.

Skills

Executive leadership

Infrastructure operations

Strategic planning

Executive communication

Budgeting

Job description

Performance Contracting Group is seeking an IT Director of Infrastructure & Operations to lead the stability, resilience, security, and cost-efficiency of our enterprise infrastructure across on-premises and cloud environments. You will align infrastructure operations with business goals and manage internal teams and MSP partners.

The role requires 7–10 years of senior leadership in hybrid/cloud infrastructure, strong communication, and a track record of delivering reliable services,