Head of Information Technology (IT)

Persivia; Marlborough (MA); On-site; USD 150,000 - 200,000; Full time

Job summary

A healthcare technology company in Marlborough, MA is seeking a Head of Information Technology to oversee technology infrastructure and IT operations. This role demands a strategic leader with extensive experience in healthcare systems and cybersecurity, capable of managing cloud environments and ensuring compliance with regulations. The ideal candidate will work closely with engineering teams, establish high-performance IT operations, and drive innovations in AI-enabled solutions.

Qualifications

• 10+ years experience in IT leadership including cloud infrastructure.
• Experience with HIPAA, data security, and regulated environments.
• Strong leadership and collaboration skills required.

Responsibilities

• Architect and secure technology infrastructure for healthcare solutions.
• Oversee IT operations ensuring compliance and security.
• Lead the DevOps strategy and automation for IT operations.

Skills

IT leadership

Cloud infrastructure management

Healthcare IT compliance

Cross-functional collaboration

Tools

AWS

Azure

Kubernetes

Docker

CI/CD

Job description

Join our group of accomplished leaders in the healthcare sector and contribute to shaping the strategic course of our organization.

• Persivia Inc
• Marlborough, MA

Position Overview

The Head of Information Technology (IT) is responsible for architecting, securing, and scaling Persivia’s technology infrastructure to support our rapidly expanding AI-driven population health, care management, and analytics platform. This role oversees IT operations, cloud infrastructure, cybersecurity, DevOps, data governance, and internal systems, ensuring that all environments are secure, resilient, compliant, and aligned with Persivia’s clinical, product, and regulatory needs.

The ideal candidate is a strategic, hands‑on technology leader with experience building high‑availability healthcare systems, implementing modern security frameworks, enabling AI‑powered operations, and partnering closely with engineering, product, and clinical leadership. This position will report to CTO, Persivia.

• Build and maintain a secure, scalable, high‑availability infrastructure across cloud and on‑prem environments.
• Modernize systems to support real‑time data ingestion, AI agents, and population health analytics.
• Oversee networking, storage, identity management, VPN, and production environment reliability.
• Ensure all core IT systems meet enterprise‑grade SLAs.

Cybersecurity & Compliance

• Own Persivia’s cybersecurity posture, implementing Zero Trust, MFA, encryption, SOC monitoring, and penetration testing.
• Maintain strict compliance with HIPAA, SOC2, CMS, and other regulatory requirements.
• Establish disaster‑recovery, business continuity, and incident‑response policies.
• Oversee audit readiness and vendor risk management.

Data Governance & Integrity

• Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
• Build automated quality checks, lineage tracking, and data validation frameworks.
• Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
• Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.

Data Governance & Integrity

• Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
• Build automated quality checks, lineage tracking, and data validation frameworks.
• Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
• Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.

DevOps, Automation & AI‑Enabled Operations

• Lead DevOps strategy, including CI/CD pipelines, automated testing, release governance, and observability.
• Reduce outages through strong monitoring, logging, and proactive alerting.
• Partner with engineering to deploy agentic AI tools improving reliability and operational efficiency.
• Ensure safe, governed use of AI across IT and infrastructure.

IT Team Leadership & Operational Excellence

• Build and lead a high‑performance IT organization with clear roles, KPIs, and accountability.
• Establish IT service desk operations with measurable service‑level performance.
• Build a culture of speed, safety, innovation, and continuous improvement.

Required Qualifications

• 10+ years experience in IT leadership, including managing cloud infrastructure and enterprise systems.
• Deep experience with healthcare IT, HIPAA, data security, and regulated environments.
• Strong familiarity with AWS/Azure, Kubernetes, Docker, IAM, and CI/CD.
• Proven track record in scalable infrastructure and cybersecurity.
• Strong leadership and cross‑functional collaboration skills.

Preferred Qualifications

• Experience with population health, value‑based care analytics, or clinical systems.
• Knowledge of AI/ML infrastructure, data pipelines, and agentic AI governance.
• Background managing hybrid IT and cloud‑native environments.
• Experience supporting distributed global teams.
• Previous experience in a company going through rapid growth.

Success Indicators

• Zero major outages or security incidents.
• High availability and reliability of production systems.
• Strong audit outcomes and security posture.
• Faster, safer deployments with minimal release defects.
• AI‑enabled IT operations that reduce manual workload.
• A respected IT organization known for speed and innovation.

To Apply

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