Head of Industrial Engineering – Store Productivity

The TJX Companies, Inc.; Framingham (MA); On-site; USD 170,000 - 260,000; Full time

Job summary

The TJX Companies, Inc. is seeking an experienced leader to own the engineering function responsible for labor standards and throughput across in-store operations.

You will drive capacity models, forecasting alignment, and productivity initiatives that improve efficiency and customer experience in TJX stores. This role partners across Finance, Supply Chain, Construction, and Store Design to translate engineering rigor into measurable savings and store performance.

Qualifications

• Minimum 6 years in an engineering leadership capacity.
• 10+ years industrial engineering experience in distribution or retail settings.
• Bachelor’s Degree in Industrial Engineering or related field.
• Deep knowledge of industrial engineering, preferably in a retail environment.
• Knowledge of IT systems used in time and motion studies.
• Excellent presentation, interpersonal and project management skills.
• Knowledge of QC and Six Sigma methodologies.
• Proficiency in Microsoft Office, including MS Project and databases.

Responsibilities

• Own the development, maintenance, and governance of labor standards across all in-store work activities.
• Apply time study, work sampling, and regression modeling to build defensible standards.
• Establish governance processes: documentation, version control, change management, re-engineering, and audit cadence.
• Partner with Workforce Management to integrate standards into forecasting and budgets.
• Translate volume drivers into accurate workload forecasts at store and task levels.
• Develop and maintain store capacity models for throughput across receiving, backroom, and sales floors.
• Identify productivity opportunities through analysis and benchmarking across formats.
• Lead productivity initiatives and ROI analyses; advocate engineering-based savings.
• Collaborate with Store Design, Construction, and Real Estate to optimize layouts for efficiency.
• Translate engineering work into narratives for executive audiences; establish operating model and talent pipelines.

Skills

Leadership

Industrial engineering

Retail environment

Time & motion studies

Project management

MS Office/MS Project

Communication

Education

Bachelor's in Industrial Engineering

Tools

MS Project

Databases

Job description

The TJX Companies, Inc. is seeking an experienced leader to own the engineering function responsible for labor standards and throughput across in-store operations.

You will drive capacity models, forecasting alignment, and productivity initiatives that improve efficiency and customer experience in TJX stores. This role partners across Finance, Supply Chain, Construction, and Store Design to translate engineering rigor into measurable savings and store performance.