Industrial Engineering Manager

The TJX Companies, Inc.; Framingham (MA); On-site; USD 105,000 - 136,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

Health Savings Account (HSA)

Life insurance

Paid holidays/vacation/sick/bereavment

Employee assistance program

Tuition reimbursement

Scholarship program

Adoption/surrogacy assistance

Smoking cessation

Pet/legal insurance

Credit union membership

Referral bonuses

Job summary

The TJX Companies, Inc. seeks an Industrial Engineering Manager to design and implement strategic solutions that boost store operational efficiency and workforce effectiveness across TJ Maxx and Marshalls stores.

You will drive improvements in store layouts, material handling, staffing, and throughput while analyzing ROI and supporting cross-functional initiatives. Responsibilities include leading initiatives to optimize backroom and front-end operations, collaborating with senior leaders, and

Qualifications

• Bachelor’s degree in Industrial Engineering.
• 3+ years in Industrial Engineering, Finance, Business Operations, Retail Operations, or related field.
• Experience leading teams in a dynamic, fast-paced environment.
• Strong analytical, problem-solving, and organizational skills.
• Strong written and verbal communication with ability to influence leaders.
• Working knowledge of operational processes, workforce planning, and continuous improvement methodologies.
• Proficiency in Excel and other MS Office applications.
• Retail store or distribution center experience.
• Six Sigma, Lean, or continuous improvement certification.
• Willingness to travel up to 40%.

Responsibilities

• Design, analyze, develop, and implement solutions to improve store operations and workforce effectiveness.
• Lead continuous improvement initiatives to enhance efficiency and workload balance.
• Evaluate material handling equipment and safety improvements; conduct ROI analyses.
• Support special projects that drive store productivity and operational excellence.
• Collaborate with senior leaders to align engineering initiatives with business goals.
• Assess processes to maximize throughput and reduce cycle times.

Skills

Industrial engineering

Leadership experience

Analytical skills

Communication skills

Travel up to 40%

Education

Bachelor’s degree in Industrial Engineering

Tools

Excel

Six Sigma/Lean

Microsoft Office

Job description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Industrial Engineering Manager

Job Summary

Design, analyze, develop, and implement innovative, strategic solutions that improve store operational efficiency and workforce effectiveness across TJ Maxx and Marshalls stores. Drive improvements through store layout optimization, technology enhancements, material handling recommendations, work method and motion economy improvements, staffing and scheduling analysis, and capacity and flow optimization. Evaluate current processes and recommend solutions that enhance productivity, support store operations, and improve the overall associate and customer experience to drive sales.

Major Areas of Responsibility

Store Operations & Process Improvement

• Design, analyze, develop, and implement solutions to improve operations in both selling and non-selling store areas, including:
  • Backroom operations
  • Front-end operations
  • Dressing rooms
  • Restrooms
  • Associate lounges
  • Custodial areas
  • Office and support spaces
• Lead continuous improvement initiatives focused on operational efficiency, workload balance, and process effectiveness.
• Evaluate and recommend material handling equipment and safety improvements.
• Conduct ROI analyses to support business cases and investment decisions.
• Support special projects that drive operational excellence and store productivity.
• Influence senior leaders and stakeholders at multiple levels.

Capacity & Flow Optimization

• Model and analyze store capacity, workload distribution, and merchandise flow to identify opportunities to improve productivity and execution.
• Develop recommendations that optimize task sequencing, labor utilization, and operational throughput.
• Assess floor-ready processes and determine the most effective location and timing for task completion.
• Identify and eliminate process bottlenecks, redundancies, and non-value-added activities.
• Analyze, prioritize, and sequence engineering initiatives to maximize operational impact and support organizational goals .

Strategic Planning & Innovation

• Balance standardized operating practices with innovative solutions to support continuous improvement across store operations.
• Stay informed of industry trends, emerging technologies, and retail best practices, translating insights into actionable strategies.
• Monitor the competitive landscape and leverage external resources, partnerships, and networks to identify opportunities for long-term growth and operational improvement.
• Develop solutions that consider cross-functional business impacts and align with broader organizational objectives.

Collaboration & Problem Solving

• Partner with cross-functional stakeholders to gather insights, challenge assumptions, and develop practical, scalable solutions.
• Identify root causes within complex operational challenges and develop data-driven recommendations.
• Evaluate both immediate and long-term implications when making decisions affecting store operations and workforce effectiveness.
• Continually assess, review, and recommend engineering and business solutions that reduce cycle time, improve productivity, and enhance operational execution.

Who We Are Looking For

• Bachelor’s degree in Industrial Engineering
• 3+ years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline.
• Prior experience leading teams in a dynamic, fast paced environment.
• Strong analytical, problem-solving, and organizational skills.
• Strong written and verbal communication skills, with the ability to influence senior leaders and stakeholders at multiple levels.
• Working knowledge of operational processes, workforce planning, and continuous improvement methodologies.
• Proficiency in Microsoft Office applications, particularly Excel.
• Retail store or distribution center experience.
• Six Sigma, Lean, or other continuous improvement certification.
• Experience conducting process analysis, workflow optimization, capacity planning, or labor management initiatives.
• Ability to travel up to 40%.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

550 Cochituate Road

Location:

USA Home Office Framingham MA 550 Cochituate Rd

This position has a starting salary range of $104,800.00 to $136,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.