Head of HR Operations & Transformation (Healthcare)

Page Mechanical Group, Inc.; Washington (District of Columbia); On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

Mission-driven environment

Comprehensive benefits

Leadership influence

Job summary

Howard University Hospital seeks a Director of HR Operations to lead strategic and operational HR priorities in a highly unionized academic healthcare setting. You will partner with the CHRO to drive workforce compliance, employee relations, organizational effectiveness, and process improvements.

Responsibilities include directing HR operations, health services oversight, SOP development, investigations, labor relations, and compliance readiness, shaping a culture of accountability and service

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Organizational Development, Public Administration, or a related field required
• Master's degree in Human Resources, Business Administration, Healthcare Administration, Labor Relations, or related field preferred

Responsibilities

• Directs all HR Operations functions, ensuring the effective administration of personnel actions, employee records, transactions, audits, and regulatory compliance.
• Oversees Employee Health operations and collaborates with clinical and operational leaders to ensure compliance with occupational health, licensure, vaccination, fitness-for-duty, and regulatory requirements.
• Establishes, documents, and continuously improves HR SOPs, policies, and workflows to support turnaround and standardization initiatives.
• Conducts and oversees complex employee relations investigations involving policy violations, workplace misconduct, harassment, discrimination, and labor-related concerns, ensuring fair, timely, and legally compliant outcomes.
• Partners with labor relations and operational leaders to ensure consistent application of collective bargaining agreements and effective management within a highly unionized environment.
• Leads HR compliance efforts, including personnel file audits, documentation standards, Joint Commission readiness, regulatory inspections, and corrective action plans.
• Supports culture transformation initiatives promoting accountability, service excellence, engagement, leadership, and a Just Culture philosophy.

Skills

Leadership

HR Operations

Employee Relations

Compliance

SOPs

Organizational Change

Unionized Environment

Policy Development

Investigations

Education

Bachelor's degree in HR / related field

Master's degree preferred

Job description

Howard University Hospital seeks a Director of HR Operations to lead strategic and operational HR priorities in a highly unionized academic healthcare setting. You will partner with the CHRO to drive workforce compliance, employee relations, organizational effectiveness, and process improvements.

Responsibilities include directing HR operations, health services oversight, SOP development, investigations, labor relations, and compliance readiness, shaping a culture of accountability and service