Head of Housekeeping & Guest Experience

Hospitality America; Springdale (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary and bonus

Fun work environment

Training & growth opportunities

Health, dental, and vision coverage

Paid holidays and vacation time

401k retirement plan

Job summary

The Sundry by Hilton Hotel is seeking an Executive Housekeeper to lead our housekeeping team, ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation. You will guide staff to deliver exceptional service in a fun, team-oriented environment.

Responsibilities include scheduling, recruiting, training, and maintaining brand standards while empowering employees to provide outstanding guest experiences. A proactive mindset and attention to detail are essential.

Qualifications

• Experience in a Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Responsibilities

• Leads the charge in transforming our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail.
• Empowers hotel staff to deliver great guest service.
• Inspects rooms to ensure brand cleanliness standards are met and exceeded for both guest rooms and public areas.
• Plans work schedules and room assignments with minimum disruption to guests.
• Recruits housekeeping staff that will model the PEACH way.
• Emphasizes training and development to empower employees to provide excellent guest service.
• Communicates openly with staff to handle their concerns, provides them guidance and sets them up for success.

Skills

Attention to detail

Team leadership

Independent work

Job description

The Sundry by Hilton Hotel is seeking an Executive Housekeeper to lead our housekeeping team, ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation. You will guide staff to deliver exceptional service in a fun, team-oriented environment.

Responsibilities include scheduling, recruiting, training, and maintaining brand standards while empowering employees to provide outstanding guest experiences. A proactive mindset and attention to detail are essential.