Hotel Housekeeping Director

GF Hotels & Resorts; Fort Worth (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

GF Hotels & Resorts is seeking a Director of Housekeeping in Fort Worth, TX to lead the housekeeping team, uphold sanitation protocols, and manage the department budget. The role requires strong leadership, exceptional communication, and a focus on guest satisfaction.

You will supervise daily housekeeping operations, monitor inventory and supplies, and coordinate staffing and training to maintain impeccable cleanliness across rooms and public areas.

Qualifications

• Extensive knowledge of EVS and cleaning processes.
• 2+ years experience in hospitality or guest services.
• High school diploma or GED required.
• 3+ years supervisory experience in housekeeping management.
• Excellent leadership, detail-oriented, and customer service commitment.

Responsibilities

• Supervise housekeeping staff during daily assignments.
• Adhere to department budget, oversee inventory, and order cleaning supplies.
• Document areas cleaned and report issues to the front office.
• Handle the hiring and training of housekeeping staff to meet standards.
• Ensure cleaning equipment is in proper working condition and arrange repairs as needed.

Skills

Leadership

Supervisory experience

Communication skills

Attention to detail

Budget management

Environmental services knowledge

Education

High school diploma or GED

Job description

We’re looking for a professional, experienced director of housekeeping to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocols, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Qualifications

• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• At least 2+ years experience in hospitality or guest services
• A High school diploma or GED is required
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service

Responsibilities

• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Adhere to the department budget, oversee inventory, and order cleaning supplies
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed