Head of Hotel Operations & Guest Experience

ViziRecruiter,LLC.; Aurora (CO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Job summary

A leading hospitality company in Aurora, Colorado, is seeking a Director of Hotel Operations to oversee all hotel functions. The role requires a proven leader with at least five years of hotel management experience and strong skills in budget management and customer service. Responsibilities include directing operations and staff, managing budgets, and ensuring exceptional guest services. Competitive benefits and ongoing career development support are provided.

Qualifications

• Minimum of five years’ experience in hotel management.
• Ability to read and interpret documents in English.
• Must be at least 21 years of age.

Responsibilities

• Direct hotel operations and staff management.
• Ensure scheduling and labor cost management.
• Prepare and monitor budgets for departments.

Skills

Leadership

Budget management

Customer service

Staff development

Education

Bachelor's degree

Related experience

Tools

Microsoft Excel

Hotel software

Job description

A leading hospitality company in Aurora, Colorado, is seeking a Director of Hotel Operations to oversee all hotel functions. The role requires a proven leader with at least five years of hotel management experience and strong skills in budget management and customer service. Responsibilities include directing operations and staff, managing budgets, and ensuring exceptional guest services. Competitive benefits and ongoing career development support are provided.