Head of Guest Experience Expert

Ethos; United States; Remote; USD 80,000 - 113,000; Part time

Job summary

Ethos is offering a remote Head of Guest Experience role in the United States, with a flexible commitment of 5–20 hours per week. The position pays $70 per hour and lets you schedule around your own hours.

Start date is ASAP as projects come in through Ethos's platform. Ideal candidates have direct experience with property listing components for real estate, hospitality, or events, plus strong run-of-show scheduling and premium guest service standards.

Qualifications

• Direct experience producing property listing packages, lease abstract summaries, or venue sourcing proposals for a real estate, hospitality, or events organization.
• Hands-on command of event run-of-show scheduling, banquet event orders, and the guest experience service standards that define premium hospitality.
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Skills

Property listing packages

Event run-of-show scheduling

Document/spreadsheet/slide craft

Job description

Pay

$70/hr

The rate in the listing.

From the Ethos listing, checked Nov 4.

Last checked: Today.

Compensation

$70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired).

Location: Fully remote, work on your own schedule.

Start date: ASAP.

Qualifications

• Direct experience producing property listing packages, lease abstract summaries, or venue sourcing proposals for a real estate, hospitality, or events organization.
• Hands-on command of event run-of-show scheduling, banquet event orders, and the guest experience service standards that define premium hospitality.
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Hiring timeline

• 25 days of applying.
• Within 2 weeks: ~30%.
• Within 6 weeks: ~65%.
• Within 3 months: ~85%.

Frequently Asked Questions

Do I need to keep applying for projects on Ethos? No. When your profile is live, Ethos matches you to new projects from your career history, so companies find you. Each finished project raises your Expert Score, which brings you better-paid work.

How and when does Ethos pay experts? Within 30 days of your invoice, after a project closes. Some AI training platforms pay weekly, so plan for the longer wait.

How many hours a week is this Head of Guest Experience work? Between 5 and 20 hours a week. At $70/hr that is $350 to $1,400 a week. You set your own hours.

What experience does this Head of Guest Experience listing ask for? The listing asks for direct experience producing property listing packages, lease abstract summaries, or venue sourcing proposals for a real estate, hospitality, or events organization; hands-on command of event run-of-show scheduling, banquet event orders, and the guest experience service standards that define premium hospitality; and expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail. Ethos's interviewer builds your profile from your CV, so have the roles that show this ready to talk through.

How much does this specific role pay? This listing is posted at $70/hr, an hourly rate. Pay can change after we check the listing, so confirm the rate on the platform's application page.

What happens when I click Apply on this listing? The link opens Ethos's sign-up. There is no form for this listing: Ethos's AI interviewer asks about your career in a 5 to 15 minute call, builds your profile from it, and then matches you to projects like this one. Keep your CV open and cover the experience the Qualifications above ask for.

Who built Ethos and is it legitimate? Yes. Ethos was founded in London in 2024 by James Lo (McKinsey, SoftBank Vision Fund) and Daniel Mankowitz (Google DeepMind research scientist and lead author of AlphaDev). It raised a $22.75M Series A led by a16z in May 2026, with General Catalyst and XTX Markets participating, and works with AI labs, private equity firms, hedge funds and consultancies. The link on this page is an affiliate link; it doesn't affect your pay or the projects you're offered.