Head of Growth & Operations (SaaS EdTech)

Ajaia | AI Consultancy; New York (NY); On-site; USD 180,000 - 320,000; Full time

Job summary

Ethos Intelligence seeks a General Manager & Head of Growth to own the company\'s next stage of commercial growth and operating execution. Reporting to founders, this leader will own go-to-market, customer acquisition, implementation, customer success, marketing, growth strategy, and operational cadence.

Ideal for a SaaS operator transitioning an emerging product into a repeatable growth engine. The role involves leading operating cadence, driving growth metrics, and coordinating with

Qualifications

• Significant leadership experience in SaaS growth, go-to-market, commercialization, or general management roles.
• Track record of building or scaling a repeatable growth engine in an early-stage or growth-stage company.
• Experience leading across sales, customer success, implementation, and marketing.
• Strong understanding of commercialization in complex customer environments.
• Demonstrated ability to hire, manage, and align cross-functional teams.
• Willingness to travel regularly and manage remote/onsite coordination.

Responsibilities

• Own operating cadence across commercial and customer-facing functions.
• Lead weekly/monthly/quarterly business reviews around growth and launch readiness.
• Coordinate with product and engineering to align commercial needs with development priorities.
• Develop repeatable customer acquisition and expansion motions across channels.
• Stand up and manage the sales operating system, including pipeline management and CRM discipline.
• Build scalable onboarding, implementation, and activation processes.
• Translate customer feedback into operational and product improvements.

Skills

SaaS growth leadership

Go-to-market

Commercial strategy

Cross-functional leadership

Executive stakeholder management

Job description

Ethos Intelligence seeks a General Manager & Head of Growth to own the company\'s next stage of commercial growth and operating execution. Reporting to founders, this leader will own go-to-market, customer acquisition, implementation, customer success, marketing, growth strategy, and operational cadence.

Ideal for a SaaS operator transitioning an emerging product into a repeatable growth engine. The role involves leading operating cadence, driving growth metrics, and coordinating with