Head of Forward-Deployed Product Growth

FERMÀT; San Francisco (CA); On-site; USD 200,000 - 280,000; Full time

Benefits offered by this job

Base salary

Bonus

Equity

Health insurance

401(k) matching

Parental leave

Unlimited PTO

Job summary

FERMÀT is seeking a Head of Forward Deployed Product Management to lead a growing team that drives revenue for enterprise ecommerce brands. You’ll own client engagements, design high-impact experiments, and guide product and engineering toward clear customer outcomes.

In this role you’ll build scalable playbooks, mentor FDPMs, and partner with commercial leadership to surface risks and opportunities; a track record in enterprise implementations and AI-enabled workflows is highly valued.

Qualifications

• Hands-on experience driving measurable growth for ecommerce or consumer brands.
• Experience managing and developing teams in forward deployed product, agent strategy, growth, technical product management, or related customer-facing technical function.
• A track record of delivering complex enterprise implementations from discovery through launch, adoption, and measurable impact.
• Strong product judgment and the ability to prioritize competing customer needs, technical constraints, and business goals.
• Technical fluency to work with engineers on integrations, data flows, instrumentation, and implementation tradeoffs.
• Analytical depth to evaluate experiments, question data quality, and connect product performance to customer outcomes.
• Ability to build trust with executive sponsors and working teams, communicate difficult tradeoffs, and keep complex engagements moving.
• Experience building repeatable processes and managing a team against goals, while maintaining a high standard of customer-specific execution.
• Experience with AI products or agentic workflows is a strong plus.

Responsibilities

• Finding lift. Own the team's ability to move conversion and revenue for customers.
• Team leadership and development. Hire, coach, and develop FDPMs.
• Customer outcomes. Ensure engagements have clear business objectives and KPIs.
• Delivery quality and capacity. Set standards for scoping, implementation, and optimization.
• Strategic customer leadership. Support FDPMs in complex relationships and surface risks/opportunities.
• Product direction from customer learning. Turn patterns into actionable recommendations.
• Scalable execution. Build playbooks, tools, and AI-enabled workflows.
• Analytical rigor. Establish a high bar for experiment design and data quality.

Job description

FERMÀT is seeking a Head of Forward Deployed Product Management to lead a growing team that drives revenue for enterprise ecommerce brands. You’ll own client engagements, design high-impact experiments, and guide product and engineering toward clear customer outcomes.

In this role you’ll build scalable playbooks, mentor FDPMs, and partner with commercial leadership to surface risks and opportunities; a track record in enterprise implementations and AI-enabled workflows is highly valued.