Head of Foodservice Growth for CPG Platform

Confido Health, Inc.; New York (NY); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Equity

Fully paid health coverage through AET

Top-tier dental and vision coverage

Carrot Fertility Pro

12 weeks of paid parental leave

Unlimited PTO

401(k) through Vestwell

Paid relocation support

Fully equipped workspace

Team perks

Job summary

Confido Health, Inc. is hiring a Head of Foodservice to lead how Confido serves the channel and turn visibility into automated order-to-cash, better trade planning, and recovered revenue.

You’ll set priorities with Product and Engineering, guide customer implementations, and shape how Confido shows up in the foodservice market. You will work at our NYC Headquarters five days a week, leading discovery sessions with brands and collaborating with Sales, Product, and Customer Success to drive

Qualifications

• 7+ years of hands-on foodservice experience at a CPG manufacturer, broker, distributor or GPO, in trade, revenue management, sales operations, deductions or finance
• Deep knowledge of foodservice pricing and contracts across distributors, operators and GPOs
• Working knowledge of GPOs and foodservice management companies such as Compass/Foodbuy, Sodexo, Aramark/Avendra, Premier and HPSI
• Strong cross-functional communicator, equally comfortable with a customer's finance lead, distributor partner, or product manager
• Strategic thinker who can see where the foodservice channel is headed and how technology should change the way brands manage it
• Ability to translate business processes into product requirements and work closely with engineers
• Willingness to work at our NYC Headquarters 5 days a week

Responsibilities

• Shape the foodservice roadmap with Product and Engineering, and set business priorities, validate designs, and ensure we're solving the most important foodservice challenges
• Turn foodservice processes into clear product requirements across integrations, pricing, billback validation, contracts and bids, GPO programs, accruals, and forecasting
• Synthesize customer feedback and market intelligence into actionable product insights
• Lead discovery and design sessions with foodservice brands, from AR and deductions teams to trade, sales, and operations leaders
• Guide customers through foodservice implementation on Confido, and train brands on how to manage their foodservice business in the platform, from validating billbacks to planning spend
• Act as the go-to foodservice expert and partner with Customer Success to shape QBR messaging and address escalations related to complex foodservice problems
• Be Confido's voice in foodservice with customers, prospects, partners and at industry events
• Collaborate with sales and marketing teams on discovery calls, deal support, content, and webinars
• Track shifts in how brands, distributors, and GPOs price, plan and operate, and turn them into insights for the broader team

Skills

Foodservice experience

Pricing knowledge

Contract management

Cross-functional communication

Strategic thinking

Translate requirements

NYC HQ readiness

Job description

Confido Health, Inc. is hiring a Head of Foodservice to lead how Confido serves the channel and turn visibility into automated order-to-cash, better trade planning, and recovered revenue.

You’ll set priorities with Product and Engineering, guide customer implementations, and shape how Confido shows up in the foodservice market. You will work at our NYC Headquarters five days a week, leading discovery sessions with brands and collaborating with Sales, Product, and Customer Success to drive